Question : 21.Juan works for a college that offers correspondence courses. She : 1302614

21.Juan works for a college that offers correspondence courses. She works in the mailroom department stuffing envelopes with the replies of professors to students. She then seals the envelopes and puts them in an outgoing bin. She finds that on this job she has a lot of time for daydreaming. You would expect the organizational structure in her department should be:

a.mechanistic.

b.organic.

c.high in variety.

d.unanalyzable.

22.Baseball would be a close analogy for:

a.sequential interdependence

b.pooled interdependence

c.reciprocal interdependence

d.the highest level of team interdependence

23.Suppose that DiamlerChrysler is considering changing its production operations from an assembly line in which each employee adds one piece as a car chassis goes by to an operation in which several employees work as a team to build the total car, with the team deciding who does what tasks. If DiamlerChrysler implements the change, the interrelationships would change from:

a.pooled interdependence on the line to reciprocal interdependence between the teams.

b.reciprocal interdependence on the line to sequential interdependence between the teams.

c.sequential interdependence on the line to pooled interdependence between the teams.

d.routine tasks to mediating technology.

24.A building contractor is constructing 35 “track homes” on small adjoining parcels. The crew knows that the many subcontractors must complete their work in a proper order. What is your recommendation regarding the level of coordination required?

a.Because this is pooled interdependence, rules from the construction industry should suffice because then everyone on the job can learn the rules for the proper ordering of subcontractors.

b.Because this is reciprocal interdependence, cross-functional teams among all the subcontractors will be essential.

c.Because this is sequential interdependence, regularly scheduled meetings and planning will be needed to coordinate the ordering of the work.

d.Because this is a sociotechnical system, it is most important to design the coordination to improve efficiency, ignoring human needs.

25.In football, the interdependence may be termed:

a.pooled because management must select individual players and develop their skills.

b.sequential because plays are run sequentially and events during the plays occur sequentially.

c.reciprocal because mutual adjustments must be made by the players.

d.sporadic, because it is really a game of individual talents.

26.____ is the highest level of interdependence and exists when the output of operation A is the input to operation B, and the output of operation B is the input back again to operation A.

a.Reciprocal interdependence

b.Pooled interdependence

c.Sequential interdependence

d.Routine interdependence

27.____ includes the assignment of goals and tasks to be accomplished by employees.

a.Job rotation

b.Job coordination

c.Job exchange

d.Job design

28.Which of the following means that the job provides greater responsibility, recognition, and opportunities for growth and development?

a.Job enrichment

b.Job rotation

c.Job design

d.Job simplification

29.The purpose of the sociotechnical systems approach is to:

a.apply the theory of job enlargement.

b.provide qualified management to an organization in a turbulent environment.

c.offer the most advanced information technology possible to maximize organizational competitiveness.

d.combine human needs with technical efficiency in job design.

30.The impact of advanced technologies on job design has been:

a.job simplification.

b.no change.

c.job enrichment.

d.lowered wages.