Question :
60.Relationship conflict usually causes people to:
A.use logical analysis in organizational : 1243782
60.Relationship conflict usually causes people to:
A.use logical analysis in organizational decision making.
B.reduce communication and information sharing with the other party.
C.rethink their assumptions and beliefs about the issue that is the source of conflict.
D.stay away from organizational politics and related activities.
E.concentrate on the issue rather than the people involved in the issue.
61.Effective managers should:
A.increase the amount of conflict among employees.
B.remove all forms of conflict from the organization, because it saps productivity.
C.removemanifest conflict as well as negative conflict outcomes even though the sources of conflict remain in place.
D.convince employees to engage in relationship conflict rather than the other forms of conflict.
E.minimize the relationship conflicts that exist in the organization.
62.What is the relationship between emotional intelligence and relationship conflicts?
A.Emotional intelligence is unrelated to relationship conflicts.
B.Emotional intelligence tends to increase the likeliness of relationship conflicts.
C.Relationship conflict is less likely to occur if emotional intelligence is high.
D.Emotional intelligence tends to maintain all types conflicts to be relationship-based.
E.The conversion of relationship conflicts to constructive conflicts is slow with high emotional intelligence.
63.Which of the following statements is true of the relationship conflicts in a highly cohesive team?
A.Relationship conflicts tend to be more because of the increased relationship.
B.Mediation is needed to resolve relationship conflicts in such teams.
C.Relationship conflict is absent in such teams.
D.Conflicts tend to be more in such teams if it has a large number of members.
E.Relationship conflict is suppressed when the conflict occurs.
64.When team norms encourage _____, team members learn to appreciate honest dialogue without personally reacting to any emotional display during the disagreements.
A.conscientiousness
B.introversion
C.neuroticism
D.openness
E.agreeableness
65.Which of the following precedes conflict outcomes in the conflict process?
A.Manifest conflict
B.Conflict emotions
C.Conflict beliefs
D.Conflict perceptions
E.Conflict sources
66.Which of the following immediately follows conflict perceptions and emotions in the conflict process model?
A.Sources of conflict
B.Manifest conflict
C.Conflict outcomes
D.Conflict management
E.Conflict beliefs
67.Salespeople at Widget Co. complain that they lose sales bonuses when the production department is out of stock of a particular item. This sometimes causes customers to buy from elsewhere rather than wait for the next production run. Meanwhile, production employees complain that salespeople don’t appreciate the need to minimize inventory costs, for which production staff is rewarded. This instance is an example of conflict due to:
A.ambiguity.
B.technical incompetence of the production team.
C.pooled task interdependence.
D.differentiation.
E.goal incompatibility.
68.Employees in engineering and marketing often disagree with each other in how to achieve a target mainly because they have unique backgrounds, experiences, and training. The most apparent source of conflict here is:
A.task interdependence.
B.differentiation.
C.goal incompatibility.
D.scarce resources.
E.ambiguity.
69.Which of the following sources of conflict is typically associated with mergers and acquisitions, where everyone wants the company to succeed, but they fight over the “right way” to do things because of their unique experiences in the separate companies?
A.Task interdependence
B.Differentiation
C.Goal incompatibility
D.Scarce resources
E.Disintermediation
