Question : 21.In _____________________ listening, you attempt to feel as the speaker : 1309769

 

21.In _____________________ listening, you attempt to feel as the speaker feels.

a.subjective

b.empathic

c.nonjudgmental

d.active

22.Which of the following is NOT a guideline for listening in the classroom?

a.Take notes in outline form.

b.Pay special attention to the introduction.

c.Avoid both mental and physical distractions.

d.Pay attention to the material you think is relevant.

23.All of the following are suggestions for depth listening EXCEPT

a.Be sure to indicate different levels of meaning.

b.Focus on both verbal and nonverbal message.

c.Listen for both content and relational messages.

d.Look for the hidden meanings instead of the literal one.

24.Memory is best characterized as

a.retroactive.

b.reconstructive.

c.reproductive.

d.objective.

25.Dr. Bigname claims that Product X is the best product in the world. Because of his statement, everyone buys Product X. This is an example of a(n) ___________ fallacy.

a.attack.

b.bandwagon.

c.testimonial.

d.crusade.

26.Taresa was using ____________ when she made comments such as “I see”, “uh-huh,” and “yes” during her conversation with Derrick.

a.hedging.

b.credentialing

c.back-channeling cues

d.paraphrasing

27.Katherine listens to her friend Lenora and helps her clarify her feelings about an issue. This is an example of the how listening can be used to

a.influence.

b.help.

c.learn.

d.relate.

28.Jose remembered his “to do” list by grouping the tasks into categories. This is an example of

a.chunking.

b.scripts.

c.clustering.

d.subdivision.

29.Nancy bought a pasta maker in part because she liked the spokesperson on the infomercial. This is an example of the fallacy of

a.credibility.

b.testimonial.

c.bandwagon.

d.influence.

30.Which of the following is NOT a guideline for overcoming listening barriers?

a.Rehearse your response to the speaker’s message.

b.Don’t assume you know what will be said.

c.Reduce physical and mental distractions.

d.Avoid closed-mindedness.

31.Which of the following is NOT true in regard to culture and listening?

a.Display rules are consistent across cultures.

b.Translations between languages can cause problems.

c.People in the U.S. give more direct feedback than the Japanese do.

d.Accents can serve as listening barriers.

32.Which of the following is NOT true in relation to women and listening?

a.Women listen more than men.

b.Women give more listening cues than men do.

c.Women ask more supportive questions than men do.

d.Women give less direct eye contact than men do.

33.Which of the following is NOT an example of supporting a speaker?

a.Commenting on a friend’s Facebook post or photo.

b.Nodding while you are listening to someone.

c.Offering solutions to his or her problems.

d.Saying phrases such as “I see” while you are listening to someone

34.When combined with empathic listening, _____________ listening is the most effective mode for a salesperson.

a.active

b.depth

c.critical

d.objective

35.Men display the following behaviors EXCEPT:

a.playing up expertise while talking.

b.giving more listening cues than women.

c.being argumentative while listening.

d.using less eye contact than women.

 

 

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