31.The impact of technology on job design includes:
a.job simplification.
b.greater division of labor.
c.jobs requiring higher-level skills.
d.lower compensation because of the financial emphasis on equipment.
32.The goal of the sociotechnical systems approach is to design the organization for:
a.joint optimization.
b.reengineering.
c.self-regulation of advanced technology.
d.strong organization culture.
33.____ is defined as designing the social and technical systems to fit the needs of one another.
a.Job design
b.Joint optimization
c.Coordination
d.Variety
34.Teaching in a high school and medical services in a health clinic are referred to as an organization’s _____ technology.
a.technical
b.core
c.craft
d.reciprocal
35.Hermes International produces a Kelly handbag, named for the late actress Grace Kelly. Craftsmen stitch the majority of each $7,000 bag by hand and sign it when they finish. This is an example of _____ production.
a.small-batch
b.large-batch
c.mass
d.continuous-process
36._____ production is a manufacturing process characterized by long production runs of standardized parts. Output often goes into inventory from which orders are filled because customers do not have special needs.
a.Continuous-process
b.Unit
c.Large-batch
d.Small-batch
37.Chemical plants, oil refineries, liquor producers, pharmaceuticals, and nuclear power plants are examples of _____ production.
a.unit
b.mass
c.large-batch
d.continuous-process
38.In the _____ component of the digital factory, computers are used to assist in the drafting, design, and engineering of new parts.
a.manufacturing processes management
b.computer-aided manufacturing
c.computer-aided design
d.product life-cycle management
39.Which of the following is not true regarding mass production and the digital factory?
a.Mass production has many levels of control while the digital factory has few.
b.The span of control in mass production is narrow while the span of control in the digital factory is wide.
c.Tasks in mass production are routine and repetitive while tasks in the digital factory are adaptive and creative.
d.Decision making is centralized in mass production while it is decentralized in the digital factory.
40._____ technologies have high task variety, and the conversion process is not analyzable or well understood.
a.Nonroutine
b.Routine
c.Engineering
d.Craft
TRUE/FALSE
1.”Technology” could be considered to be the tools, techniques, and actions that are used to transform organizational inputs into outputs.
2.Core-technology is a department work process that is important to the organization but is not directly related to its primary mission.
3.Perrow’s study is classified as pertaining to organization-level technology, while Woodward’s is classified as pertaining to department-level technology.
4.Large-batch production is considered to have greater technical complexity than small-batch production on Woodward’s scale.
5.The management systems in both unit production and continuous process are characterized as mechanistic, whereas mass production is seen as organic.
6.Failing to adopt appropriate technologies to support strategy, or adopting a new technology and failing to realign strategy to match it, can lead to poor performance.
7.An integrated information network refers to a computerized system with a common database linking all areas of the organization such as accounting, inventory control, design, marketing, production, etc.
8.Products of different sizes, types, and customer requirements freely intermingling on the assembly line is an advantage of lean manufacturing.
9.Mass customization refers to the separation of one product from the mass production line so that it can be adapted to the needs of a particular market.
10.Compared with traditional mass production technologies, FMS has a narrow span of control, few hierarchical levels, adaptive tasks, low specialization, and decentralization, and the overall environment is characterized as organic and self-regulative.
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