Question :
31.Oculesics, Haptics, Proxemics, Chronemics, and Chromatics all forms of _____.
a.affective : 1302978
31.Oculesics, Haptics, Proxemics, Chronemics, and Chromatics are all forms of _____.
a.affective communication
b.communication barriers
c.commonly spoken foreign languages
d.nonverbal communication (pages 75-77, easy)
32.One area of nonverbal communication in which there seems to be universal agreement cross-culturally is _____.
a.body language
b.emotional expression (page 74-75, moderate)
c.proxemics
d.usage of time
33.For most people in the US, communication within a distance of 18 inches is the _____ zone, and communication within 4 to 12 feet, common in business situations, is the _____ zone.
a.public;low-contact
b.high-contact; public
c.intimate; social (page 76, moderate)
d.intimate; public
34.The two points at which the cross-cultural differences in language usage, verbal styles, and nonverbal communication affect the communication process are _____.
a.encoding and decoding messages (page 77, easy)
b.media selection and transmission
c.encoding and feedback
d.decoding and feedback
35._____ is a common perceptual barrier to intercultural communication; it is a shortcut in which we categorize another person as a member of a group in which we assume that all members have common characteristics.
a.Analysis
b.Data gathering
c.Stereotyping (page 78, easy)
d.Observation
36.A study of the relationship between stereotypes and international effectiveness found that managers judged most internationally effective were those _____.
a.that had never formed stereotypes
b.that had specific and durable stereotypes
c.who were able to change their stereotypes as they learned more information (page 78, easy)
d.who never let themselves forget which cultures are the better ones and which ones are inferior
37.Virtual cross-cultural communication has grown rapidly due to all of the following except _____.
a.FAX
b.more efficient airmail service (page 79, easy)
c.email
d.teleconferencing
38.Because of the asynchronous nature of emails, virtual team participants who are not communicating in their native languages often find that email, compared to face-to-face communication, makes _____.
a.it easier to communicate effectively (page 79, moderate)
b.it a little bit more difficult to communicate effectively
c.it much more difficult to communicate effectively
d.no difference in their effectiveness, one way or the other
39.Which of the following would not improve the effectiveness of cross-cultural communication?
a.speaking slowly and using shorter sentences
b.using colorful expressions and popular slang in order to keep the other person’s attention (page 80, easy)
c.repeating major points or summarizing periodically
d.expressing respect for the other person and allowing them equal opportunity to express themselves
40.The fact that the Japanese have a distinct set of characters for foreign words used to make a Japanese word that sounds the same as the foreign word _____.
a.is a force for divergence
b.is a force for convergence (page 80, moderate)
c.shows that there is little hope for improved cross-cultural communication
d.shows that Japanese is an inferior language
e.shows that Japanese is a superior language
41.Effectiveness in cross-cultural communication _____.
a.enhances the effectiveness of leadership
b.helps managers better motivate subordinates by explaining job requirements
c.influences the development of organizational culture
d.does all of the above (page 81, easy)
e.does none of the above
