31) A study of fast-growth firms shows that they are more likely to employ managers who are:
A) structured.
B) risk-takers.
C) entrepreneurs.
D) technically competent.
32) When it comes to managers dealing with ethical issues, it is most safe to say that:
A) what is ethical or unethical is seldom clear cut.
B) issues clearly resolve themselves into right and wrong choices.
C) ethical codes have significantly helped managers with ethical issues.
D) employee expectations of ethical managerial behavior are rapidly declining.
33) Wilton Carpet and Flooring supports local children’s sports teams by providing uniforms and practice gear. Which of the following terms best describes the activities of the firm?
A) outsourcing
B) egalitarianism
C) empowerment
D) social responsibility
34) Karl is trying to improve company productivity by focusing on employee competence. Karl is focusing on the ________ factor of productivity.
A) motivation
B) ethical behavior
C) quality of work life
D) ability
35) You are talking with a manager about one of his employees, Tom. The manager describes Tom as a person who has a strong desire to do the best possible job and put in the maximum effort to perform his assigned tasks. The manager is describing Tom’s:
A) abilities.
B) capabilities.
C) motivation.
D) productivity level.
36) Empowerment is best defined as:
A) emphasizing the decision-making power of workers.
B) requiring workers to perform tasks to avoid punishment.
C) forcing workers to comply with external control mechanisms.
D) losing talented workers to competitors and start-up ventures.
37) One of your best MIS people quit to work for a competitor in a neighboring city. When she left, she took with her a partially completed proposal for an enhanced MIS system that would reduce costs and increase the speed of handling information. You’ve just experienced a:
A) productivity shift.
B) reverse brain drain.
C) brain drain.
D) glass ceiling.
38) Many profitable American companies eliminate jobs every year. This trend can most likely be attributed to which of the following factors?
A) decreasing benefits costs
B) decreasing retirement age
C) increasing corporate competition
D) increasing union membership
39) Strategic human resource planning is best defined as the process of:
A) responding appropriately to HRM problems as they arise.
B) winning the commitment of line management to support HRM practices.
C) formulating HR strategies and establishing programs to implement them.
D) training HR professionals with minimal input from line and staff management.
40) Strategic human resource planning provides a number of benefits to a company, such as:
A) relieving middle managers of their HRM responsibilities.
B) blurring the difference between line and staff management.
C) reducing costs by diversifying the company’s goals and objectives.
D) helping to identify the gap between a company’s current situation and vision.
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