71) The tendency to continue investing in a project, despite mounting evidence that it is not succeeding, often comes about because people mistakenly let sunk costs affect decision making rather than weighing the value of further investment is known as ________.
A) zero-profit condition
B) escalation of commitment
C) progress trap
D) zero-sum game
72) A real estate developer in the New Jersey area purchases a large tract of land and plans to build a condominium, plus a golf course and other amenities. The developer hopes to have sold all condos to the upwardly mobile software industry employees in the area. Halfway through the project, the recession hits the nation and people lose jobs. There are no takers for the condos the developer is building, as homebuyers look at less expensive options at a time when they wish to guard their savings very closely. The developer, however, dismayed at the huge investment he has already made in the project, decides that it would be unwise to stop the project and plans to go ahead with it. The developer’s rationale is consistent with the idea of ________.
A) progress trap
B) post-purchase rationalization
C) buyer’s remorse
D) escalation of commitment
73) Which of the following should a project manager ideally do to efficiently manage a project?
A) commit to delivering features that stakeholders are expecting even if timelines are narrow
B) allow end-users to learn from their mistakes instead of hand-holding after launch
C) avoid making unpopular decisions that might dismay the sponsor or clients
D) communicate the time, cost, and scope constraints clearly as the project unfolds
74) Which of the following is a success factor for projects?
A) involvement and buy-in from a niche segment of end users
B) a strategy to manage conflicts among stakeholders
C) design strategy that helps isolate existing and old legacy systems from new systems
D) informal agreements with consultants and vendors to build trust
75) The ________ lays out rules about what employees are allowed to do with IT resources and what activities are disallowed.
A) executive summary
B) acceptable-use policy
C) project charter
D) business case
76) The ________ encompasses services each employee will be provided, whether and how much they can utilize company resources for personal use, the kinds of surveillance that are in place, and reinforce legal requirements, such as prohibitions against unauthorized copying.
A) executive summary
B) acceptable-use policy
C) project charter
D) business case
77) When an employee’s e-mail might contain wording that implies a firm contract, a disclaimer for implied contractual obligations ________.
A) states that any contract must be confirmed by the employee’s manager
B) warns recipients against disclosing information contained in the e-mail
C) warns recipients that they are responsible for checking the message for malicious content
D) includes wording that the message is intended only for the addressee
78) A company requires its employees to include a certain disclaimer in their e-mails that states that the company is not responsible if recipients of e-mails rely on the advice provided by the employees. What potential threat does such a disclaimer protect the company from?
A) implied contractual obligations
B) transmission of viruses
C) negligent misstatements
D) employee misuse
79) The ________ is a continuous process that oversees all the projects for an organization, selecting which projects to pursue and culling those projects that have a poor prognosis.
A) total quality management
B) business process outsourcing
C) project portfolio management
D) change management
80) Which of the following best describes project portfolio management?
A) a process that oversees all projects and selects which projects to pursue
B) a process that integrates a company’s project with a prospective external project
C) a process that creates and visualizes projects from scratch
D) a process that tracks the progress of projects and adjusts their scope accordingly
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