111.Chinese is the mother tongue of the largest number of people, but English is the most widely spoken language in the world. This indicates that:
A. many people speak English as a second language.
B. many native English speakers are learning Chinese.
C. the population of native English speakers exceeds that of China.
D. Chinese will soon overtake English as the most widely spoken language.
E. Chinese is increasingly becoming the language of international business.
112.When a Japanese and a German businessperson get together to do business, it is most likely that they will communicate in _____ .
A. French
B. Spanish
C. English
D. Chinese
E. Arabic
113.Jack, the CEO of Silver Touch Inc., raised his eyebrow in surprise at a new employee’s valid suggestion to improve the sales turnover. He made a thumbs-up gesture as a sign of approval for the implementation of the employee’s suggestion. Jack is typically using:
A. spoken communication.
B. nonverbal communication.
C. explicit communication.
D. oral communication.
E. grapevine communication.
114.Which of the following is an aspect of nonverbal communication?
A. Grammar
B. Punctuation
C. Speech tone
D. Personal space
E. Voice modulation
115.Which of the following statements best defines personal space?
A. It is the amount of distance to be maintained from the audience in order to be audible to them.
B. It is a psychological phase wherein a person has free flowing thoughts.
C. In ergonomics, it is the minimum amount of space required by an average employee in order to work efficiently.
D. It is the comfortable amount of distance between you and someone you are talking with.
E. It is the amount of space a country has per person and is arrived at by dividing the country’s total geographical area by its total population.
116.When schools emphasize respect for others, obedience to authority, honesty, neatness, being on time, and use a grading system, they are:
A. teaching children to be noncompetitive.
B. impinging on fundamental freedoms and values.
C. indirectly teaching cultural values and norms.
D. indirectly creating a rigid caste system.
E. unnecessarily deviating from formal education.
117.The recent trend to outsource information technology jobs to countries such as India indicates that:
A. the availability of unskilled labor has increased in these countries.
B. these countries have benefited by moving toward communism.
C. a good education system is a determinant of national competitive advantage.
D. the availability of a pool of unskilled labor has reduced in Western countries.
E. these countries are taking an advantage of their latitudinal location.
118.Managers at the Blue Dragon Inc., an international company with operations in China and the United States, are often heard complaining about the difficulties in achieving synergy and cooperation between the employees of both the countries. On extensive research it was concluded that the cultural differences between these countries, which resulted in different work-related values, caused the lack of cooperation. In order to effectively tackle this problem, Blue Dragon Inc. should:
A. vary its management process and practices to account for these differences.
B. adopt the host countries management processes and practices in both countries.
C. opt to exit one of the countries to avoid a conflict.
D. provide incentives to the employees based only on their individual performance.
E. adopt the home countries management processes and practices in both countries.
119._____ isolated four dimensions—power distance, uncertainty avoidance, individualism versus collectivism, and masculinity versus femininity—that he claimed summarized different cultures.
A. Abraham Maslow
B. B.F Skinner
C. Geert Hofstede
D. Michael Porter
E. Max Weber
120.Which of the following statements is true with regard to Geert Hofstede’s cultural dimensions?
A. In societies where collectivism was emphasized, the ties between individuals were loose.
B. Low power distance cultures were found in countries that let inequalities grow over time into inequalities of power and wealth.
C. Members of high uncertainty avoidance cultures had a strong need for rules and regulations.
D. In masculine cultures, little differentiation was made between men and women in the same job.
E. Members of low uncertainty avoidance cultures placed a premium on job security, career patterns, and retirement benefits.
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