51) Projects focused on explicit knowledge and structural capital, much of which is in electronic form and scattered across different formats and media types, are hampered by the ease of copying and editing electronic files so that different versions contain inconsistent information. This problem is referred to as ________.
A) reliability
B) accessibility
C) exclusivity
D) redundancy
52) A function of the expert location system is to ________.
A) mimic the reasoning of a human expert, drawing from a base of knowledge about a particular subject area to come to a decision or recommendation
B) analyze popularity of products through market basket analysis
C) find people in an organization with specific types of skills
D) locate a person’s whereabouts through the geographic navigation system
53) ________ crawl through databases, websites, e-mails, project summaries, and other electronic documents to find people in an organization with specific types of expertise.
A) Web crawlers
B) Expert location systems
C) Connectionist expert systems
D) Intelligent agents
54) Rowland Perry, a headhunter in Manhattan, is required to find a capable candidate for the position of creative director for an ad agency. The creative director is a highly specialized position which requires that person to guide individual advertising campaigns for a diverse set of clients. Which of the following tools would help Rowland most in his search for a creative director?
A) expert location system
B) neural network
C) data warehouse
D) dashboard
55) Which of the following statements is true of social network analysis?
A) It displays connections of an individual’s actual position on a hierarchical organizational chart.
B) It displays dense connections for people who are unwilling to provide assistance.
C) It provides insights into network clusters and the roles different people play as leaders.
D) It treats individuals as discrete units of analysis, instead of focussing on how the structure of ties affects individuals and their relationships.
56) ________ maps and measures the strength of relationships represented as nodes in the network and uncovers those who play pivotal roles as bridges to other groups, both inside and outside the organization.
A) Market basket analysis
B) Social network analysis
C) Goal seeking analysis
D) What-if analysis
57) Dense connections in a social analysis map represent ________.
A) people at the top management level in an organization
B) people at the mid-level management level in an organization
C) people’s actual position on a hierarchical organizational chart
D) people in informal networks who are willing to provide assistance
58) Which of the following is usually used as the raw material for a social network analysis?
A) employee surveys
B) hierarchical charts of organizations
C) human resource records
D) previous employment records
59) Which of the following is an accurate definition of communities of practice?
A) project teams driven by specific goals and dissolved once their missions are accomplished
B) groups of individuals whose team membership is defined by the task they are set to achieve
C) project teams where members from distinctly diverse professions come together
D) groups of individuals who come together to share knowledge about their professions
60) An after-action review refers to ________.
A) an online interaction between members of a project and prospective customers after a product has been launched
B) a meeting where members of a team analyze efficiency of an individual before he/she resigns
C) a discussion forum in which members discuss and finalize goals for a project
D) a meeting held after a project has been completed to document what worked well and what did not
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