21.Which lovers’ relationships rarely deteriorate?
a.pragma
b.agape
c.storage
d.eros
22.In a _____________________ relationship, you make connections with people who can help you get you a job, answer your questions, or help you relocate.
a.mentoring
b.networking
c.romantic
d.balanced split
23According to Duck (1986), in many romantic relationships, the first stage is characterized by
a.eros, mania, and ludus love.
b.storge and pragma love.
c.eros, storge, and pragma love.
d.agape love.
24.Which of the following is NOT a guideline for being liked at work?
a.dress appropriately even on casual Fridays
b.be culturally sensitive
c.capitalize on grapevine communication
d.be respectful and friendly
25.Ben gave several suggestions to his supervisor as to how to improve telephone customer service. Ben’s communication can be described as
a.lateral.
b.upward.
c.grapevine.
d.downward.
26.Which of the following is a friendship need that is based on someone who helps you recognize your attributes (e.g., leadership skills, artistic talent, or sense of humor)?
a.utility
b.stimulation
c.affirmation
d.ego support
27.Which of the following is NOT true about friendship, culture, and gender?
a.Friendships are closer in collectivist cultures than individualistic ones.
b.Women’s friendships are based more on “personalism.”
c.We should avoid stereotyping when we examine friendships.
d.Middle-aged women have more friends than middle-aged men.
28.______________ messages don’t follow any of the formal lines of communication established by an organization.
a.Upward
b.Lateral
c.Grapevine
d.Networking
29.Which of the following is NOT a guideline for effective workplace communication?
a.Be respectful of a person’s territory.
b.Avoid touching except in shaking hands.
c.Treat everyone politely.
d.Use the same grammar and abbreviations used in electronic communication.
30.____________________ refers to how online friends begin to share their networks of other communicators.
a.Networking
b.Network convergence
c.Assimilation
d.Network symmetry
31.In Lynn and Kelsie’s friendship, Lynn usually does all the giving, while Kelsie seems to always be on the receiving end. This is an example of a friendship of
a.reciprocity.
b.receptivity.
c.association.
d.collaboration.
32.Sally and Jeff have been classmates since the third grade. However, they do not have trust or loyalty in their relationship. Their friendship can be best classified as
a.reciprocity.
b.receptivity.
c.association.
d.collaboration.
33.Tyler gets enraged when he sees his girlfriend talk to another man. This is an example of __________ jealousy.
a.cognitive
b.emotional
c.behavioral
d.physiological
34.Which of the following is NOT true in regard to jealousy?
a.Envy and jealousy is essentially the same thing.
b.Men get jealous when their partner is physically intimate with someone else.
c.Women get jealous when their partner is emotionally intimate with someone else.
d.Both men and women are equally likely to respond to jealousy with violence.
35.Which of the following is NOT true in relation to online relationships?
a.Online relationships rely less on trust, honesty, and commitment.
b.Online relationships stress the inner individual over appearance at first.
c.You can reach more people online than face-to-face encounters.
d.Online relationships can be empowering for persons with disabilities.
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