Question 1        
            __________ refers to the degree to which an organization is able to meet its goals and objectives.       
        Organizational effectiveness    
       Organizational management    
       Organizational productivity    
       Organizational efficiency    

     question 2         

 Which of the following types of training will be the least  beneficial for employees who do not possess good computer skills or  self-motivation?       
        Employee initiated    
       Face-to-face    
       Self-paced    
       Mandatory    

Question 3        
            Which of the following is true about filing a claim with the Equal Employment Opportunity Commission?       
        Claims are filed by employers who wish to legally dismiss employees.    
       Claims can be brought by present and past employees as well as by job applicants.    
       EEOC claims can be very costly for the employee.    
       The employee bears a large burden of proof in documenting the work environment was indeed discriminatory.

 QUESTION 4

          Which of the following would NOT necessitate job redesign?       

      Mergers and acquisitions    
       Enhancing the motivational potential of a job    
       Business growth    
       High unemployment rates

QUESTION 5

  __________ may be offered to employees for purposes of career  development, either on- or off-site. It can take the form of workshops,  university classes, or courses offered by consultants.       

      Professional certification    
       On-the-job training    
       Formal education    
       Self-paced training

QUESTION 6

 In which of the following are employees most likely to become fatigued because of the longer workdays?       

      Telecommuting    
       Compressed work weeks    
       Flextime    
       Job sharing

QUESTION 7

 __________ refers to the extent to which the job’s demands are  compatible with the capabilities of the incumbent and the job meets the  needs and preferences of the incumbent.       

      Person-vocation fit    
       Person-job fit    
       The psychological contract    
       Person-organization fit

SHORT ESSAY QUESTIONS:

1.)short essay- Considering the changes impacting many different industries, some  companies are forced or eager to operate at a global level.  Please  discuss some implications and challenges globalization presents to HR  professionals within a particular industry of your choice. Provide  industry-specific examples portraying your understanding of global  challenges HR teams may face within that particular arena.        

2.) short essay- Mr. Jagger is the manager for Quick Express Ltd. This small company  provides courier service to local businesses in the East Metro. The  company is experiencing a 30% increase in their customer base.  Mr.  Jagger is faced with the challenge of hiring more employees to  accommodate this large increase in growth. He is a fairly new manager  and has concerns about his limited knowledge of recruitment methods and  staffing practices.
 

What steps should Mr. Jagger take to make sure he hires the right people for the company?        

3.) short essay- Organizations are increasingly operating in ambiguous yet dynamic  environments.  Do these new organizational environments dictate more or  less human resource planning activity? Why or why not? Support your  answer.