Question : 1) You the HRM manager in a company with a : 1346208

1) You are the HRM manager in a company with a highly diverse workforce. Over lunch you are explaining to a Caucasian, middle-class, line manager that she needs to use different training techniques with her Hispanic employees than with her Asian employees because of the difference in their cognitive structures. By “cognitive structures,” you mean:

A) personality traits.

B) perceptions of the world.

C) problem-solving abilities.

D) interpersonal communication skills.

2) Diversity is best defined as:

A) biological elements over which individuals have little or no physical control.

B) the personal choices individuals make regarding their lifestyles and goals.

C) all the human characteristics that make people different from each other.

D) affirmative action practices required in the workplace.

3) Jorge is from Guatemala. Amanda, an American co-worker, assumes that Jorge, (and all Guatemalans) are just like her two Latina friends, and that the three share the same abilities, likes, and dislikes. Amanda is guilty of:

A) discrimination.

B) stereotyping.

C) harassment.

D) inclusiveness.

4) Diversity is primarily a function of:

A) stereotyping.

B) group membership.

C) individual characteristics.

D) segmented communication networks.

5) When identifying individual characteristics in groups of people, it is very likely that:

A) two groups will have substantial overlap with regard to any given characteristic.

B) two groups will have very little overlap with regard to any given characteristic.

C) the overlap that occurs between two groups is affected by the groups’ interactions with one another.

D) overlap is a function of two groups’ geographical closeness.

6) Which term refers to the activities involved in integrating nontraditional employees into the workforce and using their diversity as a competitive advantage?

A) equal employment opportunity

B) affirmative action

C) diversity training

D) diversity management

7) Which term is synonymous with diversity management and involves making all employees feel like an integrated part of an organization and its success regardless of race, gender, or age?

A) multicultural training

B) affirmative action

C) cultural orientation

D) inclusiveness

8) The number of people over age 55 in the United States will grow by approximately ________ over the next decade.

A) 5%

B) 25%

C) 45%

D) 65%

9) ________ and ________ are two groups that have experienced workforce participation increases in recent years, and they are expected to continue that trend in the future.

A) African Americans; White Americans

B) Asian Americans; Hispanic Americans

C) White Americans; Asian Americans

D) Hispanic Americans; African Americans

10) Changing workforce demographics is exemplified by the fact that, of the 20 million jobs created over the next ten years, women and minorities will fill:

A) 22%.

B) 34%.

C) 48%.

D) 75%.