31. The representation of individuals with disabilities in the workforce is expected to increase dramatically because:
a. of EEO.
b. a larger portion of society has some type of disability. c. of the Americans with Disabilities Act.
d. of companies like Pizza Hut and McDonald’s.
32. Which of the following sources of diversity has received increasing attention by explaining how homophobia affects productivity?
a. Culture b. Gender
c. Sexual orientation d. Social status
33. Emphasizing the use of inclusive language such as “partner” instead of “spouse” would be directed at diversity in:
a. culture.
b. social status.
c. sexual orientation. d. age.
34. The major difference between prejudice and discrimination is:
a. prejudice has been shown to have more of an impact on productivity than discrimination. b. discrimination has been shown to have more of an impact on productivity than prejudice. c. prejudice refers to behavior, while discrimination refers to an attitude.
d. prejudice refers to an attitude, while discrimination refers to behavior.
35. Assume you are the manager of a department with a diverse work group, but white males comprise the largest subgroup. Many of the white males resent having to work alongside of female and minority employees who have less seniority and work experience but are paid the same. Several conflicts and incidents have taken place between the white males and others that have disrupted the workplace. Which of the following approaches would be more appropriate and effective in dealing with this situation?
a. Fire the white male perpetrators.
b. Extend preferential treatment to female and minority employees.
c. Urge female and minority employees to take legal action against those who have caused problems.
d. Indicate that discriminatory and other inappropriate behavior will not be tolerated and initiate a series of meetings to address the problems and encourage open and frank discussion of the issues.
36. Managing diversity requires:
a. being a good corporate citizen.
b. complying with affirmative action.
c. assimilating women and minorities into a dominant male culture. d. the examination of the hidden assumptions that employees hold.
37. Pillsbury is an organization that supports the performance (improved productivity and competitive advantage) case for managing and valuing differences. Managers at Pillsbury argue that:
a. cross-functional teams that emphasize marketing should encourage diversity.
b. the same business rationale for other cross-functional teams is relevant to all kinds of diversity. c. increasing diversity reduces the potential for unfair treatment.
d. cross-functional teams should be based on market forces.
38. Which of the following is considered a key benefit of diversity?
a. Cohesiveness
b. Flexibility and adaptation
c. Less time in making decisions
d. Less thinking that is considered critical
39. Which of the following is NOT a classification for ethical theories?
a. Humanitarian b. Rule-based
c. Consequential d. Cultural
40. An ethical theory that emphasizes the nature and characteristics of an act is:
a. cultural based. b. motive-based.
c. consequence-based. d. rule-based.
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