11. In the Business Guide to Cultural Differences provided by the textbook, which of the following statements would be most accurate regarding the culture of Japan?
a.It is considered rude to be late.
b.Punctuality is not always a priority.
c.It is customary to make appointments for approximate times of the day rather than precise hours.
d.Women should expect to wear hosiery and high heels.
12. Gifts are not usually a requirement in business dealings, though presenting a small gift will generally be appreciated as gesture of goodwill in which of the following cultures?
a.Mexico
b.Japan
c.Saudi Arabia
d.Canada
13. In which of the following cultures should you avoid directly saying no?
a.Japan
b.Saudi Arabia
c.Mexico
d.Canada
14. Which of the following was NOT recommended as a technique for increasing the sensitivity of differences between people from various cultures?
a.describing one another’s culture
b.cultural sensitivity training
c.role analysis technique (RAT)
d.cross-cultural task forces or teams
15. Attention to diversity has particularly increased in recent years because of:
a.the use of telecommunications
b.the opportunity for use of lower cost labor in other countries
c.the changing demographics of the working population
d.legislation
16. According to your text, African-Americans and Hispanic-Americans are likely to be at a disadvantage within organizations because:
a.they are under-represented in declining occupations
b.they tend to live in a small number of large cities that are facing severe economic difficulties
c.available jobs in the future will require less skill than in the past
d.the proportion of African-Americans and Hispanic-Americans who are qualified for higher level jobs are often higher than the proportion of qualified whites and Asian-Americans
17. The globalization of business and changing demographic trends will present organizations with a tremendously culturally diverse workforce which represents the risk that:
a.prejudices and stereotypes will prevent managers and employees from developing a synergy that can benefit the organizations
b.families will not be left intact
c.values will begin to erode
d.opportunities will not be available
18. Which of the following statements/statistics about women in the workforce is incorrect?
a.The number of women in the labor force increased from 31.5 million in 1970 to 65 million in 2008.
b.Women earn 49 percent of all doctorates and 60 percent of master’s degrees.
c.There has been little increase in the number of women CEOs.
d.On average, women earn 90% of what men earn from work.
19. Which statement regarding the glass ceiling is most correct?
a.The glass ceiling has been recently found to apply equally to males and females.
b.The glass ceiling is a barrier that has been traced to a lack of ability.
c.The glass ceiling, like Cinderella’s glass slipper, has resulted in a temporary movement of women into political leadership positions throughout the world.
d.The glass ceiling is a transparent barrier that keeps women from rising above a certain level in organizations.
20. With respect to the multiple roles assumed by women, which of the following statements is FALSE?
a.Men have been favorably predisposed to adopt the sharing of domestic responsibilities.
b.Working women often find themselves in the position of caring for the elderly parents.
c.Arranging for child care is typically the woman’s responsibility.
d.Women have been quick to adopt the provider role.
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