Multiple Choice Questions
52.Which of the following fundamental requirements do all organizational structures have?
A.Flatter span of control and decentralization
B.Division of labor and coordination
C.Decentralization and divisionalization
D.Coordination and decentralization
E.Centralization and outsourcing
53.Dividing work into more specialized jobs:
A.increases training costs.
B.reduces work efficiency.
C.reduces the opportunity to match people with appropriate jobs.
D.increases the time taken in changing from one task to another.
E.gives an opportunity to the job incumbents to master their tasks quickly.
54.To increase work efficiency and make it easier to match employee competencies with job requirements, companies:
A.divide work into more specialized jobs.
B.rely on formal hierarchy as a coordinating mechanism.
C.rely on a narrow span of control.
D.centralize decision making.
E.rely on formal hierarchy and a narrow span of control.
55.Coordination of work activities is:
A.required whenever there is division of labor.
B.required only in team-based organizations.
C.required whenever the organization has more than approximately 100 employees.
D.required only when organizations operate in complex environments.
E.discouraged in organizations as it leads to a high degree of interdependence among employees.
56.In organizational structures, integrator roles serve mainly as:
A.a form of standardization.
B.an informal communication coordinating mechanism.
C.a form of direct supervision.
D.technological contingency.
E.main element in divisionalized structures.
57.Coordination through formal hierarchy relies on:
A.informal communication.
B.job descriptions.
C.goals and objectives.
D.direct supervision.
E.specialized skills of the employees.
58.Standardizing work through job descriptions and procedures:
A.is a form of coordination.
B.is more common when the work is complex and ambiguous.
C.tends to reduce quality and consistency.
D.is unnecessary in large organizations.
E.is more common in organic rather than mechanistic structures.
59.Which of the following is typically most important among people working in hospital surgical operations?
A.Organizational goals
B.Integrator roles
C.Job descriptions
D.Extensive training
E.Company rules
60.When work activities are too complex to standardize through procedures or goals, companies often coordinate work effort:
A.through direct supervision.
B.by extensively training employees.
C.by giving one employee most of the tasks previously divided among many people.
D.through further division of labor.
E.through formal hierarchy.
61.Many of the best-performing production plants are able to widen their span of control to more than 70 employees per supervisor by:
A.teaching supervisors how to more efficiently monitor employees.
B.giving up on the idea that all employees must perform their fair share of work.
C.hiring supervisors who intimidate employees more often.
D.relying on self-directed work teams and other coordinating mechanisms.
E.introducing video cameras and other technologies to help supervisors to monitor more employees.
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