71. An example of a transaction processing system is
A. a software application that helps organizations complete EEO-1 reports.
B. a software application that helps managers conduct employment interviews.
C. a software application that helps organize the availability of employees with technical skills to meet changes in product demands.
D. a software application that helps employees enroll in the company benefit plan.
Transaction processing refers to computations and calculations used to review and document HRM decisions and practices.
72. Transaction processing refers to
A. systems that allow users to see how outcomes change when assumptions or data change.
B. computations and calculations used to review and document human resources decisions and practices.
C. systems that recommend actions the user can take based on the information provided.
D. the set of topics on which a human resource information system collects and maintains information.
Transaction processing includes documenting relocation, training expenses, and course enrollments and filling out government reporting requirements.
73. Decision support system refers to
A. systems that allow users to see how outcomes change when assumptions or data change.
B. computations and calculations used to review and document human resources decisions and practices.
C. systems that recommend actions the user can take based on the information provided.
D. the set of topics on which human resource information system collects and maintains information.
Decision support systems are useful, for example, for helping companies determine the number of new hires needed based on different turnover rates or the availability of employees with a certain skill in the labor market.
74. Recent studies found that investments in which one of the following provided a better return than investments in any other kind of capital.
A. Computers
B. People
C. Foreign companies
D. Laborsaving devices
New technology has enabled the company to find broken lines using computer signals.
75. Interactive voice technology is especially useful for what HR function?
A. Training
B. Recruitment
C. Benefits administration
D. Career development
Interactive voice technology uses a conventional personal computer to create an automated phone-response system.
76. Which one of the follow is not true of client-server architecture?
A. It provides a means of consolidating data and applications into a single system
B. It allows software to be stored in a central location and “borrowed” by users
C. It is housed on the World Wide Web and requires a URL (uniform resources locator)
D. It allows easier access to data, faster response time, and maximum use of the computing power of the personal computer
Client-server architecture provides the means of consolidating data and applications into a single system (the client).
77. In a(n) _____, information is stored in separate files, which look like tables.
A. entity relationship diagram
B. expert system
C. relational database
D. data-flow diagram
Relational Databases are database structure that stores information in separate files that can be linked by common elements.
78. Which of the following is an advantage of a relational database?
A. Information is stored in one large file
B. Databases are stored in a central location
C. Users can file or retrieve information according to any field across different bases
D. It can store facts, figures, and decision rules
In a relational database information is stored in separate files, which look like tables. These files can be linked by common elements (fields) such as name, identification number, or location.
79. Imaging is particularly useful in what HR area?
A. Training
B. Recruitment
C. Benefits administration
D. Career development
Imaging refers to scanning documents, storing them electronically, and retrieving them.
80. Expert systems include all of the following elements except
A. a knowledge base that contains facts, figures, and rules about a specific subject.
B. a user interface that gives information to the person using the system.
C. a decision-making capability.
D. an expert at the controls.
Expert systems have three elements: 1) A knowledge base that contains facts, figures, and rules about a specific subject. 2) A decision-making capability that draws conclusions from those facts and figures to solve problems and answer questions. 3) A user interface that gathers and gives information to the person using the system.
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