Question : Multiple Choice 34.In the opening vignette, the German MBA student in : 1303040

Multiple Choice

34.In the opening vignette, the German MBA student in a New York class _____.

a.reflected a main concern for economic efficiency that is typical of the German culture

b.espoused policies that American students thought were too socialist and inefficient (page 234-235, moderate)

c.was unaware of the periodic problem of overstaffing in modern corporations

d.shocked the American students by his enthusiasm for exploitive, “lean and mean” corporate lay-off policies

35.A key element in the concept of open systems is the influence of the _____ on the organization, especially the national culture and other organizations.

a.strategy

b.environment (pages 235-236, easy)

c.technology

d.size

36.Which of the following is not among the three important components of organizational complexity?

a.horizontal differentiation

b.vertical differentiation

c.spatial dispersion

d.formalization (pages 236-237, moderate)

37.A study of contingency and universal approaches to organization structure using matched samples of UK and Indian manufacturing firms found that _____.

a.there were key culture-based differences in the amount of centralization, decision-making, specialization, and hierarchy

b.there were similarities in the areas of delegation, formalization, use of job descriptions, and the direction of communications

c.the universalistic theory explained the similarities, but that in fact, the similar outcomes were the result of culturally-distinct means (page 238, difficult)

d.societal culture was not useful for understanding organization structure

38.All of the following except _____ are characteristic of Swedish automobile makers’ “reflective production”.

a.the view of assembly work is done from a tightly controlled, narrow context on the shopfloor (page 238, moderate)

b.the assembly work itself becomes intellectualized, and thereby meaningful

c.established empirical knowledge of grouping and restructuring work tasks is a precondition for the realization of efficient and humane production systems

d.the vertical division of labor is affected in that assembly workers take over certain administrative tasks

39.Understanding the contingencies related to organization design, we should expect that a typical fast food restaurant such as McDonald’s would be most successful if structured as a _____ organization.

a.matrix

b.organic

c.bureaucratic (page 241, easy)

d.reflective production

40.Distinguishing features of family-owned-and-operated businesses include all of the following, except that _____.

a.there is usually distrust of non-kin employees and outsiders

b.there are often difficulties with leadership succession

c.there is often a wider range and higher quality of expertise available (page 242, moderate)

d.management is usually paternalistic, centralized, and conservative

41.Overseas and mainland Chinese family businesses tend to _____.

a.have a high degree of internal task specialization

b.have power that is structurally distinct from ownership

c.grow rapidly into large, multinational firms

d.suffer from cliques, and the arbitrary and abusive use of power (page 243, moderate)

42.Family businesses in mainland China were prohibited by the government for decades after the communist takeover, _____.

a.and became virtually extinct

b.but survived and now account for about half of China’s gross domestic product (page 243, moderate)

c.but now rapidly become formal and complex as they grow

d.and now tend to give up family control to investors as they grow

43.A recurring theme in family businesses is _____ over issues such as ownership, control, career development, and particularly, over succession.

a.considerate consultation and cooperation

b.mutual trust and accommodation

c.factionalism and conflict (pages 243-244, easy)

d.periodic rational discussions