Question : 41) BTC, a large company with offices across the country, : 1283763

41) BTC, a large company with offices across the country, began an employee discussion forum on its website to allow employees to develop a sense of identity and solidarity. There were no restrictions on employee postings, to allow employees to interact freely. However, a few months later, a few employees began criticizing the company on the forum and undermining morale. BTC does not want to limit employee interaction, but at the same time, would like to limit what employees can write. Which of the following features of a discussion forum will help them achieve this?

A) anonymity

B) telepresence

C) version control

D) moderators

42) Athena Jolene, a human resource executive at Thomas Griffith, wants to generate ideas for an upcoming company-wide event from employees of the company. The company has offices spread across the country. Which of the following techniques will help her receive suggestions from employees as well as allow employees to share and consider all the ideas with one another?

A) instant messaging

B) discussion forum

C) texting

D) virtual reality

43) ________, also known as “chat,” consists of real-time text-based interactions over a network.

A) Microformats

B) Mashups

C) Instant messaging

D) Blogging

44) Which of the following is an example of a free IM software client?

A) Skype

B) Excel

C) WordPress

D) Linux

45) Which of the following is true for IM and e-mail?

A) Using IM allows people to send messages to anyone else regardless of which IM software they use.

B) The switching costs for e-mail are much higher than those for IM.

C) E-mail providers allow more interoperability than IM providers.

D) Each e-mail product uses different protocols, while all IM products operate using a single protocol.

46) Which of the following is true of instant messaging?

A) It helps users add and edit interlinked web pages.

B) It allows people to use simple text editing tools to create knowledge databases.

C) It allows greater telepresence than discussion forums and video conferences.

D) It tends towards proprietary islands and each product uses different protocols.

47) What is the purpose of the “presence awareness” feature on instant messaging software?

A) It allows users to upload photos and videos which helps them increase their online presence.

B) It allows users to display their current status to their contacts, colleagues, or buddy list.

C) It allows users to search for common friends by browsing their buddy lists.

D) It allows users to view the real-world contact details of everyone on their buddy lists.

48) The ________ feature introduced by instant messaging shows whether the person is logged in and available to answer a question, pick up the phone, or stop by for a brief meeting.

A) presence awareness

B) telepresence

C) media richness

D) telecommute

49) Which of the following functions is performed by texting?

A) enabling synchronous collaboration among users

B) creating telepresence between users

C) enabling the transfer of photos and videos

D) allowing the creation and maintenance of databases

50) What advantages does instant messaging have over phone and conference calls?

A) It is more informal than phone calls and saves time by reducing social courtesies during interactions.

B) It offers users a greater sense of telepresence than the phone or conference calls do.

C) It is more personal than phone calls and conference calls and offers greater media richness.

D) It is a collaborative technology that allows a number of people to participate at the same time.