21. Which of the following statements is true regarding job satisfaction and organizational commitment?
a.They are reciprocally related.
b.They are strongly positively related.
c.Organizational commitment moderates the relationship between job satisfaction and performance.
d.There is a curvilinear relationship between the two variables.
22. Employee loyalty toward the organization is a significant factor in:
a.job displacement
b.continuance commitment
c.affective commitment
d.employee turnover
23. When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:
a.organizational citizenship
b.withdrawal syndrome
c.continuance commitment
d.dysfunctional attachment
24. Which statement best reflects the relationship between job satisfaction and individual performance?
a.productive workers are satisfied
b.satisfied workers are productive
c.modest support for both “productive workers are satisfied” and “satisfied workers are productive” but no simple direct relationship between satisfaction and performance has been found
d.the strongest relationship between job satisfaction and performance has been found when satisfaction results in strongly valued rewards and then performance
25. Which statement best reflects the current state of knowledge regarding the relationship between job satisfaction and organizational performance?
a.It is similar to the relationship between job satisfaction and individual performance.
b.Unfortunately, this relationship has not been investigated.
c.No relationship has been found between job satisfaction and organizational performance.
d.Companies with satisfied workers have better performance than companies with dissatisfied performance.
26. The relationship between job satisfaction and absenteeism is best reflected by which statement?
a.Job dissatisfaction is positively related to absenteeism.
b.Job dissatisfaction and absenteeism are negatively correlated.
c.Job dissatisfaction and absenteeism are not related.
d.Job satisfaction and absenteeism are positively related.
27. Which statement regarding the relationship between culture and job satisfaction is most accurate?
a.Job satisfaction is not influenced by culture.
b.Job satisfaction and participative techniques do not appear to be related when taking into account cultural differences.
c.Culture does not appear to affect the factors (i.e., work itself) that lead to job satisfaction.
d.Job satisfaction is significantly affected by culture but factors may differ.
28. Counterproductive behavior that violates organizational norms and causes harms to others of the organization is known as:
a.OCB
b.WDB
c.JDI
d.MSQ
29. The strength of an individual’s identification with an organization is known as:
a.normative commitment
b.organizational commitment
c.continuance commitment
d.behavioral commitment
30. Which of the following is NOT a type of organizational commitment?
a.affective
b.continuance
c.normative
d.citizenship
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