VIDEO SCRIPT PART 1
[music playing] LINDA FORTE: Hi, Mrs.
Bargas, I'm Linda Forte, the social worker
assigned to your case. It's nice to meet you. So what brings you in, today? MRS. BARGAS: Well-- I've been out of
work about 3 months. And 2 weeks ago, my
husband had a stroke. He's still in the hospital. So it's been-- a
lot, all at once. And the money-- I don't know how going to
pay the bills, or the rent. We cannot lose our home. We have five children. LINDA FORTE: Has this
been hard on them? It sounds like you've
been going through a lot since losing your job and your
husband being in the hospital. I can understand how you can
feel stressed and concerned. MRS. BARGAS: My daughter Amy-- she's my oldest-- she's been
having the hardest time. She's cutting classes
at school and she's failing two of her courses. LINDA FORTE: So how did
you hear about our agency and how can I help? MRS. BARGAS: Well,
my pastor said that you could
help me find a job and maybe help with
the rent money. And maybe Amy could-- speak to somebody. LINDA FORTE: OK. Has your daughter, Amy, has
she ever expressed any interest in hoping to speak to
somebody about her problems? MRS. BARGAS: Maybe. I don't know. I haven't really
mentioned it to her. But my pastor thinks
it's a good idea. LINDA FORTE: Has Amy ever
spoken to the social worker at her school, before? MRS. BARGAS: No,
I don't think so. LINDA FORTE: OK. That's fine. We can definitely talk
about getting Amy some help. But first, why don't
we talk a little bit about work experience. What kind of job are
you hoping to find? MRS. BARGAS: Well, before
I married my husband, I worked as a nanny. LINDA FORTE: OK. So why don't we talk
a little bit more about that, about
who you worked for, and what kind of
job duties you had. MRS. BARGAS: Well, I was much
younger when I was a nanny. Let me see, it was-- more than 12 years ago. But I don't think I
could do that work, now. Maybe I could work in an office. You know, I'm really good
at working with people. Can you find me a
job in an office? LINDA FORTE: I don't know. I work with a career
counselor, here. She might be able to help you. MRS. BARGAS: I don't know how
I'm going to pay the rent. LINDA FORTE: I know right
now is really tough for you. MRS. BARGAS: I just
don't know what to do. Nothing has turned out
the way I hoped it would. My whole life. I'm really worried
about my daughter, Amy. She's afraid to go to school. She loses her
temper all the time. She yells at me and then
locks herself in a room and she won't speak. I am so confused. I don't know what
to do with her. I just-- I don't know. LINDA FORTE: It's
OK to be upset. Mrs. Bargas? Are you OK? MRS. BARGAS: I'm sorry, what? LINDA FORTE: Are you all right? [music playing] LINDA FORTE: Good news. I spoke with the
career counselor and she has an available
opening for you, tomorrow. She thinks she can
help you find a job. MRS. BARGAS: That's great! Thank you so much. I was wondering,
actually, there's something else that
you could help me with. I told you that my
husband had a stroke. He's going to need
speech therapy. But it's-- we can't afford it. And we don't have any insurance. Is there any chance that
you could call his doctor and see if my husband
can get this therapy? He really needs it. LINDA FORTE: I may
be able to help. But I'm going to need to
understand your husband's situation a little bit better. Is there any way
your husband would be willing to sign
a release form, so I could talk to the doctor? MRS. BARGAS: You can't
just call his doctor? I give you permission. LINDA FORTE: I'm afraid not. According to HIPAA
regulations, the doctor is not allowed to discuss your
husband's condition with me without his consent. Your husband could
sign a release of information form, which
would then make it possible for me to talk to his doctor. I recommend you go home and
talk to your husband about whether he'd want
to give his consent. MRS. BARGAS: OK. I will. Thank you so much. You've been so helpful. LINDA FORTE: Absolutely. And I look forward to
seeing Amy next week. MRS. BARGAS: Bye. LINDA FORTE: Bye. [music playing]
