Multiple Choice Questions
22. The products or services of HRM include all of the following EXCEPT:
A) organizational restructuring
B) job design
C) personnel planning
D) evaluating
E) manufacturing
23. Which of the following does not offer sources of uniqueness?
A) Financial or economic capability
B) Product capability
C) Technical capability
D) Equal employment capability
E) Organizational capability
24. __________ involves the arrangement of work tasks based on the interaction of people, technology, and the tasks to be performed in the context of the mission, goals, and the strategic plan of the organization.
A) Employee and organizational development
B) Organizational design
C) Staffing
D) Performance management
E) Organizational development
25. Measurement and ________ are key to achieving organizational effectiveness and gaining and maintaining a competitive advantage.
A) intuitive decision making
B) subjective decision making
C) a focus on short term consequences
D) Data-driven decision making
E) a focus on organizational strengths
26. The major domains of HRM are:
A) selection, training, performance management, and compensation.
B) human resources planning, job and work analysis, organizational restructuring, job design, team building, computerization, and worker-machine interfaces.
C) organizational design, staffing, performance management and appraisal, employee training and organizational development, and reward systems, benefits, ad compliance.
D) HR design, planning, downsizing, and restructuring.
E) recruitment, employee orientation, selection, promotion, and termination.
27. In their research, Huselid, Becker and Beatty found that traditional financial performance measures such as return on equity, and ROI are ________ and can be predicted by the way a company conducts its HR practices which are ___________.
A) Opportunities, strengths
B) Lagging indicators, leading indicators
C) Qualitative, subjective
D) Measures of marginal productivity, lagging indicators
E) Leading indicators, lagging indicators
28. Graphology is associated with:
A) quality analysis.
B) behavioral analysis.
C) appraisal process analysis.
D) handwriting analysis.
E) actuarial model analysis.
29. Which of the following challenge for “successful workforce measurement and management” asks whether managers have the access, capability, and motivation to use measurement data to communicate strategy and monitor progress?
A) Metrics
B) Perspective
C) Execution
D) Validation
E) Quality workforce
30. Which of the following is one of the six general steps that an organization must take to develop a “workforce scorecard:”
A) View a workforce in terms of cost rather than contribution.
B) Establish a uniform incentive system.
C) Identify low performers to reduce variance in the system.
D) Translate measures into specific actions and accountabilities
E) Provide employees with brief descriptions of what is expected
31. HPWP stands for:
A) high-performance work practices
B) high-productivity work practices
C) high-profit work practices
D) high-paying work practices
E) high-product work practices
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