31.Which of the following is true about the product line administrative services and transactions?
A.It deals with implementation of business plans and talent management.
B.It emphasizes on knowing the business and exercising influence.
C.It emphasizes on the knowledge of HR and of the business and competition.
D.It contributes to the business strategy based on considerations of business capabilities.
E.It deals with functions like compensation, hiring, and staffing.
32.Giving employees online access to information about HR issues such as training, benefits, and compensation is called _____.
A.performance management
B.self-service
C.employee engagement
D.talent management
E.shared service
33.The practice of companies having other companies provide services is known as:
A.e-commerce.
B.reshoring.
C.downsizing.
D.benchmarking.
E.outsourcing.
34.Traditionally, the HRM department was primarily a(n) _____.
A.proactive agency
B.finance expert
C.employer advocate
D.administrative expert
E.payroll expert
35.Which of the following is true of workforce analytics?
A.It relies on qualitative measures to evaluate employer performance.
B.It collects and analyzes information only from external databases.
C.It does not aid in evidence-based human resource decisions.
D.It does not include information from HR databases and financial reports.
E.It can show that HR practices influence an organization’s profits.
36.Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?
A.Relationship management
B.HR technical expertise
C.Organizational navigation
D.Ethical practice
E.Consultation
37.Which of the following HR competencies focuses on the ability to manage interactions with and between others with the specific goal of providing service and organizational success?
A.Relationship management
B.HR technical expertise
C.Organizational navigation
D.Ethical practice
E.Business acumen
38.When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in _____.
A.organizational navigation
B.HR technical expertise and practice
C.global and cultural effectiveness
D.business acumen
E.critical evaluation
39.When an HR professional is evaluated on how well he understands organizational metrics and their relationship to business success, he is being evaluated on his competency in _____.
A.relationship management
B.organizational navigation
C.business acumen
D.business communication
E.ethical practice
40.Which competency is an HR personnel said to have if he is able to act personally and professionally with integrity and accountability?
A.Critical evaluation
B.Consultation
C.Business acumen
D.Communication
E.Ethical practice
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