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Question : 51. TQM focuses on: A. designing processes to meet the needs of external : 1250879

Accounting

 

 

51. TQM focuses on: 
A. designing processes to meet the needs of external customers only.
B. reducing variability in the product or service.
C. preventing errors rather than correcting errors.
D. tying pay to employees’ total output less rejects.

TQM refers to a cooperative form of doing business that relies on the talents and capabilities of both labor and management to continually improve quality and productivity.

 

 

52. “How senior executives create and sustain corporate citizenship, customer focus, clear values, and expectations, and promote quality and performance excellence” is the definition for which Malcolm Baldrige National Quality Award criterion? 
A. Strategic planning
B. Workforce focus
C. Customer and market focus
D. Leadership

Malcolm Baldrige National Quality Award is an award established in 1987 to promote quality awareness, to recognize quality achievements of U.S. companies, and to publicize successful quality strategies.

 

 

53. Which one of the following is NOT true of the Six Sigma process? 
A. The objective of the process is to create a total business focus on serving the customer.
B. Training is an important component of the process.
C. The process is one of seven categories evaluated within the Malcolm Baldrige Quality Award.
D. The process involves measuring, analyzing, improving, and controlling processes once they have been brought within six quality standards.

Seven categories evaluated within the Malcolm Baldrige Quality Award are leadership, measurement, analysis, and knowledge management, strategic planning, workforce focus, process management, business results and customer and market focus.

 

 

54. Which of following holds TRUE for lean thinking? 
A. It is a way to do more with less effort, time, equipment, and space.
B. It is a way to compete for quality awards and certification.
C. It includes offering no-frills goods and services to customers.
D. It is working for zero inventories.

Part of lean thinking includes training workers in new skills or how to apply old skills in new ways so they can quickly take over new responsibilities or use new skills to help fill customer orders.

 

 

55. The skills and motivation of a company’s _____ labor force determine the need for training and development practices and the effectiveness of the company’s compensation and reward systems. 
A. projected
B. secondary
C. external
D. internal

The labor force of current employees is often referred to as the internal labor force.

 

 

56. Which of the following statements about the composition of the U.S. labor force in the next decade is TRUE? 
A. Labor force growth is greater than at any other time in U.S. history.
B. The largest proportion of the labor force is expected to be in the 16-to-24-year age group.
C. There will be fewer white males than minorities or women in the labor force.
D. The number of “baby boom” workers will increase faster than any other age group.

The 55 years and older workforce is expected to grow by approximately 47 percent between 2006 and 2016, more than five times the 8.5 percent growth projected for the entire workforce.

 

 

57. Which of the following statements about older workers is FALSE? 
A. Worker performance and learning are adversely affected by aging.
B. The aging labor force means companies are likely to employ a growing share of older workers.
C. An emerging trend is for qualified older workers to ask to work part-time or for only a few months at a time as a means to transition to retirement.
D. Older employees are willing and able to learn new technology.

Older employees are willing and able to learn new technology.

 

 

58. Baby boomers: 
A. like the latest technology, are ambitious and goal-oriented, and seek meaningful work.
B. want to be noticed, respected, and involved.
C. tend to be uncomfortable challenging the status quo and authority.
D. value unexpected rewards for work accomplishments, opportunities to learn new things, praise, recognition, and time with the manager.

“Baby boomers,” born between 1946 and 1964, live to work.

 

 

59. Regardless of their background, most employees’ value: 
A. the ability to challenge the status quo.
B. simplistic tasks requiring few skills.
C. managerial positions.
D. work that leads to self-fulfillment.

Employees view work as a means to self-fulfillment—that is, a means to more fully use their skills and abilities, meet their interests, and allow them to live a desirable life-style.

 

 

60. To successfully manage a diverse workforce, managers need to develop all of the following skills EXCEPT: 
A. providing performance feedback that is based on values rather than objective outcomes.
B. communicating effectively with employees from a wide variety of cultural backgrounds.
C. coaching employees of different ages, educational backgrounds, ethnicity, physical ability, and race.
D. recognizing and responding to generational issues.

Managers need to develop a skill of providing performance feedback that is based on objective outcomes rather than values and stereotypes that work against women, minorities, and handicapped persons by prejudging these persons’ abilities and talents.

 

 

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July 1, 2023
    

PRESIDENTIAL AGENDAS

Rather than focus on the treatment of chronic disease, policies that influence population health tend to emphasize prevention and wellness; the reduction or elimination of waste and the eradication of health disparities based on race, ethnicity, language, income, gender, sexual orientation, disability and other factors. The reasoning is that good health belongs to the whole, not just an individual. (New York State Dept. of Health, n.d.)  

Regardless of political affiliation, every citizen has a stake in healthcare policy decisions. Hence, it is little wonder why healthcare items become such high-profile components of presidential agendas. It is also little wonder why they become such hotly debated agenda items.

Consider a topic (mental health, HIV, opioid epidemic, pandemics, obesity, prescription drug prices, or many others) that rises to the presidential level. How did the current and previous presidents handle the problem? What would you do differently?

Reference:
New York State Department of Health. (n.d.). 
Making New York the healthiest state: Achieving the triple aim. Retrieved June 21, 2021 from
https://www.health.ny.gov/events/population_health_summit/docs/what_is_population_health.pdf

Resources:

· Milstead, J. A., & Short, N. M. (2019). 
Health policy and politics: A nurse's guide (6th ed.). Jones & Bartlett Learning.

· Chapter 1, “Informing Public Policy: An Important Role for Registered Nurses” (pp. 11–13 only)

· Chapter 2, “Agenda Setting: What Rises to a Policymaker’s Attention?” (pp. 17–36)

· Chapter 10, “Overview: The Economics and Finance of Health Care” (pp. 171–180)

· Chapter 12, “An Insider’s Guide to Engaging in Policy Activities”

· “Creating a Fact Sheet” (pp. 217-221)

· DeMarco, R., & Tufts, K. A. (2014). 

The mechanics of writing a policy briefLinks to an external site.
. 
Nursing Outlook, 62(3), 219–224.

· Kingdon, J.W. (2001). A model of agenda-setting with applications. 


Law Review M.S.U.-D.C.LLinks to an external site.


., 2(331)

· Lamb, G., Newhouse, R., Beverly, C., Toney, D. A., Cropley, S., Weaver, C. A., Kurtzman, E., … Peterson, C. (2015). 

Policy agenda for nurse-led care coordinationLinks to an external site.
. 
Nursing Outlook, 63(4), 521–530. doi:10.1016/j.outlook.2015.06.003.

· O’Rourke, N. C., Crawford, S. L., Morris, N. S., & Pulcini, J. (2017). 

Political efficacy and participation of nurse practitionersLinks to an external site.
. 
Policy, Politics, and Nursing Practice, 18(3), 135–148.

· Institute of Medicine (US) Committee on Enhancing Environmental Health Content in Nursing Practice, Pope, A. M., Snyder, M. A., & Mood, L. H. (Eds.). (n.d.). 


Nursing health, & environment

Links to an external site.
:
 Strengthening the relationship to improve the public's health.

· USA.gov. (n.d.). 


A-Z index of U.S. government departments and agencies

Links to an external site.
. Retrieved September 20, 2018, from https://www.usa.gov/federal-agencies/a

· USA.gov. (n.d.). 


Branches of the US government

Links to an external site.
. https://www.usa.gov/branches-of-government

· The White House. (n.d.). 


The cabinet

Links to an external site.
. Retrieved September 20, 2018, from https://www.whitehouse.gov/the-trump-administration/the-cabinet/

·
Document: 

Agenda Comparison Grid Template (Word document)

To Prepare:

· Review the Resources and reflect on the importance of agenda setting.

· Consider how federal agendas promote healthcare issues and how these healthcare issues become agenda priorities.

Post your response to the discussion question: Consider a population health topic that rises to the presidential agenda level. Which social determinant most affects this health issue? How did two recent presidents handle the problem? What would you do differently?

Respond to at least 
two of your colleagues
* on two different days by expanding on their response and providing an example that supports their explanation or respectfully challenging their explanation and providing an example.

default image
July 1, 2023
    

PRESIDENTIAL AGENDAS

Rather than focus on the treatment of chronic disease, policies that influence population health tend to emphasize prevention and wellness; the reduction or elimination of waste and the eradication of health disparities based on race, ethnicity, language, income, gender, sexual orientation, disability and other factors. The reasoning is that good health belongs to the whole, not just an individual. (New York State Dept. of Health, n.d.)  

Regardless of political affiliation, every citizen has a stake in healthcare policy decisions. Hence, it is little wonder why healthcare items become such high-profile components of presidential agendas. It is also little wonder why they become such hotly debated agenda items.

Consider a topic (mental health, HIV, opioid epidemic, pandemics, obesity, prescription drug prices, or many others) that rises to the presidential level. How did the current and previous presidents handle the problem? What would you do differently?

Reference:
New York State Department of Health. (n.d.). 
Making New York the healthiest state: Achieving the triple aim. Retrieved June 21, 2021 from
https://www.health.ny.gov/events/population_health_summit/docs/what_is_population_health.pdf

Resources:

· Milstead, J. A., & Short, N. M. (2019). 
Health policy and politics: A nurse's guide (6th ed.). Jones & Bartlett Learning.

· Chapter 1, “Informing Public Policy: An Important Role for Registered Nurses” (pp. 11–13 only)

· Chapter 2, “Agenda Setting: What Rises to a Policymaker’s Attention?” (pp. 17–36)

· Chapter 10, “Overview: The Economics and Finance of Health Care” (pp. 171–180)

· Chapter 12, “An Insider’s Guide to Engaging in Policy Activities”

· “Creating a Fact Sheet” (pp. 217-221)

· DeMarco, R., & Tufts, K. A. (2014). 

The mechanics of writing a policy briefLinks to an external site.
. 
Nursing Outlook, 62(3), 219–224.

· Kingdon, J.W. (2001). A model of agenda-setting with applications. 


Law Review M.S.U.-D.C.LLinks to an external site.


., 2(331)

· Lamb, G., Newhouse, R., Beverly, C., Toney, D. A., Cropley, S., Weaver, C. A., Kurtzman, E., … Peterson, C. (2015). 

Policy agenda for nurse-led care coordinationLinks to an external site.
. 
Nursing Outlook, 63(4), 521–530. doi:10.1016/j.outlook.2015.06.003.

· O’Rourke, N. C., Crawford, S. L., Morris, N. S., & Pulcini, J. (2017). 

Political efficacy and participation of nurse practitionersLinks to an external site.
. 
Policy, Politics, and Nursing Practice, 18(3), 135–148.

· Institute of Medicine (US) Committee on Enhancing Environmental Health Content in Nursing Practice, Pope, A. M., Snyder, M. A., & Mood, L. H. (Eds.). (n.d.). 


Nursing health, & environment

Links to an external site.
:
 Strengthening the relationship to improve the public's health.

· USA.gov. (n.d.). 


A-Z index of U.S. government departments and agencies

Links to an external site.
. Retrieved September 20, 2018, from https://www.usa.gov/federal-agencies/a

· USA.gov. (n.d.). 


Branches of the US government

Links to an external site.
. https://www.usa.gov/branches-of-government

· The White House. (n.d.). 


The cabinet

Links to an external site.
. Retrieved September 20, 2018, from https://www.whitehouse.gov/the-trump-administration/the-cabinet/

·
Document: 

Agenda Comparison Grid Template (Word document)

To Prepare:

· Review the Resources and reflect on the importance of agenda setting.

· Consider how federal agendas promote healthcare issues and how these healthcare issues become agenda priorities.

Post your response to the discussion question: Consider a population health topic that rises to the presidential agenda level. Which social determinant most affects this health issue? How did two recent presidents handle the problem? What would you do differently?

Respond to at least 
two of your colleagues
* on two different days by expanding on their response and providing an example that supports their explanation or respectfully challenging their explanation and providing an example.

default image
July 1, 2023
    

PRESIDENTIAL AGENDAS

Rather than focus on the treatment of chronic disease, policies that influence population health tend to emphasize prevention and wellness; the reduction or elimination of waste and the eradication of health disparities based on race, ethnicity, language, income, gender, sexual orientation, disability and other factors. The reasoning is that good health belongs to the whole, not just an individual. (New York State Dept. of Health, n.d.)  

Regardless of political affiliation, every citizen has a stake in healthcare policy decisions. Hence, it is little wonder why healthcare items become such high-profile components of presidential agendas. It is also little wonder why they become such hotly debated agenda items.

Consider a topic (mental health, HIV, opioid epidemic, pandemics, obesity, prescription drug prices, or many others) that rises to the presidential level. How did the current and previous presidents handle the problem? What would you do differently?

Reference:
New York State Department of Health. (n.d.). 
Making New York the healthiest state: Achieving the triple aim. Retrieved June 21, 2021 from
https://www.health.ny.gov/events/population_health_summit/docs/what_is_population_health.pdf

Resources:

· Milstead, J. A., & Short, N. M. (2019). 
Health policy and politics: A nurse's guide (6th ed.). Jones & Bartlett Learning.

· Chapter 1, “Informing Public Policy: An Important Role for Registered Nurses” (pp. 11–13 only)

· Chapter 2, “Agenda Setting: What Rises to a Policymaker’s Attention?” (pp. 17–36)

· Chapter 10, “Overview: The Economics and Finance of Health Care” (pp. 171–180)

· Chapter 12, “An Insider’s Guide to Engaging in Policy Activities”

· “Creating a Fact Sheet” (pp. 217-221)

· DeMarco, R., & Tufts, K. A. (2014). 

The mechanics of writing a policy briefLinks to an external site.
. 
Nursing Outlook, 62(3), 219–224.

· Kingdon, J.W. (2001). A model of agenda-setting with applications. 


Law Review M.S.U.-D.C.LLinks to an external site.


., 2(331)

· Lamb, G., Newhouse, R., Beverly, C., Toney, D. A., Cropley, S., Weaver, C. A., Kurtzman, E., … Peterson, C. (2015). 

Policy agenda for nurse-led care coordinationLinks to an external site.
. 
Nursing Outlook, 63(4), 521–530. doi:10.1016/j.outlook.2015.06.003.

· O’Rourke, N. C., Crawford, S. L., Morris, N. S., & Pulcini, J. (2017). 

Political efficacy and participation of nurse practitionersLinks to an external site.
. 
Policy, Politics, and Nursing Practice, 18(3), 135–148.

· Institute of Medicine (US) Committee on Enhancing Environmental Health Content in Nursing Practice, Pope, A. M., Snyder, M. A., & Mood, L. H. (Eds.). (n.d.). 


Nursing health, & environment

Links to an external site.
:
 Strengthening the relationship to improve the public's health.

· USA.gov. (n.d.). 


A-Z index of U.S. government departments and agencies

Links to an external site.
. Retrieved September 20, 2018, from https://www.usa.gov/federal-agencies/a

· USA.gov. (n.d.). 


Branches of the US government

Links to an external site.
. https://www.usa.gov/branches-of-government

· The White House. (n.d.). 


The cabinet

Links to an external site.
. Retrieved September 20, 2018, from https://www.whitehouse.gov/the-trump-administration/the-cabinet/

·
Document: 

Agenda Comparison Grid Template (Word document)

To Prepare:

· Review the Resources and reflect on the importance of agenda setting.

· Consider how federal agendas promote healthcare issues and how these healthcare issues become agenda priorities.

Post your response to the discussion question: Consider a population health topic that rises to the presidential agenda level. Which social determinant most affects this health issue? How did two recent presidents handle the problem? What would you do differently?

Respond to at least 
two of your colleagues
* on two different days by expanding on their response and providing an example that supports their explanation or respectfully challenging their explanation and providing an example.

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