Question :
11.Angela should also know that Maria’s therapist will most likely : 1303775
11.Angela should also know that Maria’s therapist will most likely use:
A.a clinical style of communication.
B.a pedagogical style of communication.
C.a legal style of communication.
D.a political style of communication.
12.Before any encounters with other professionals begin, Angela can increase the likelihood of positive interactions with the other professionals by remembering which of the following?
I.The need to be conscious of the other person’s circumstances.
II.The need to be sensitive to the process of the interaction.
III.The need to be aware of her own personal limitations.
IV.The need to be forceful in the process of locating services.
A.II, III and IV
B.I and IV
C.II and III
D.I, II and III
13.Speaking on the behalf of others, pleading their case or standing up for their rights is called:
A.advocating.
B.brokering.
C.referring.
D.regulating.
14.Advocacy is important for which of the following reasons?
I.Clients may be unable to articulate what they need.
II.Clients may not understand what choices are available to them.
III.Clients may be too intimidated to speak for themselves.
IV.The people in power may refuse to consider client wishes.
A.I and IV
*B.I, II, III, and IV
C.I, II and III
D.I and III
15.Whenever a client has been denied services based on factors such as age, race, gender, religion, or sexual orientation, the case manager may need to assume the role of:
A.broker.
B.counselor.
C.advocate
D.consultant.
16.Before assuming the role of advocate, the case manager should:
I.determine whether there is a legitimate grievance that warrants advocacy.
II.decide whether advocacy is more appropriate than other interventions.
III.identify resources that can meet the goals and objectives of the client.
IV.discuss the need for and importance of advocacy with the client.
V.encourage the client to confront the agency or agencies involved.
A.I, III and V
B.II, III, IV, and V
C.I, II, III, IV, and V
D.I, II and IV
17.A group of professionals from various specialties that represent a service the client might receive is commonly called a(n):
A.departmental team.
B.service team.
C.interdisciplinary team.
D.management team.
18.As a part of a departmental team, the case manager might assume which of the following?
A.An advocacy role
B.A leadership role
C.A brokering role
D.A monitoring role
19.Benefits of working with a team of professionals include which of the following?
I.No one person will be solely responsible for overseeing and coordinating client care.
II.There is a collaborative effort that encourages creative thinking and support.
III.The professionals involved will have a better sense of the client as a whole person.
IV.The case manager is no longer responsible for monitoring the services provided.
A.I, II and IV
B.II and III
C.III and IV
D.I, III and IV
Submit file using Webcam PhotoWebcam PhotoSubmit file using Canvas FilesCanvas Files