11) Which of the following is a difference between an individual’s personal zone and his or her social zone?
A) Personal zone is the space that is 6 to 18 inches from the individual, whereas social zone is the space that is 4 to 10 feet from the individual.
B) Personal zone is reserved for intimate relationships, whereas social zone is reserved for friends and co-workers.
C) Personal zone is the space that is 4 to 10 feet from the individual, whereas social zone is the space that is 10 feet and beyond.
D) Personal zone is reserved for friends and co-workers, whereas the individual pays little or no attention to people in the social zone.
12) Which of the following is a similarity between an individual’s social zone and public zone?
A) The individual pays little or no attention to people in both of these zones.
B) Both zones are reserved for people who the individual meets at social gatherings.
C) The people in both of these zones are acquaintances of the individual.
D) Both zones cover the individual’s space that is visible to others.
13) Which of the following is true of body language?
A) 35% of all communication is done through body language.
B) Body language is standard across cultures.
C) Abnormal behavior can be identified even if normal behavior has not been established.
D) Body language is a two-way form of communication.
14) Keeping palms down while talking is an indication of
A) hostility.
B) frustration.
C) anxiety.
D) agreement.
15) Which of the following is a difference between stress and rapport?
A) Stress negatively impacts the ability to listen, whereas rapport negatively impacts the ability to think clearly.
B) Stress inhibits effective communication, whereas rapport allows the interview to evolve without hostility.
C) Stress increases the quality of witness remembrance, whereas rapport inhibits effective communication.
D) Stress is a positive factor in the communication process, whereas rapport is a negative factor.
16) Which of the following is true of rapport?
A) It serves as a foundation for building trust and confidence.
B) It works only with open-ended questions.
C) It manifests in a number of physical and emotional symptoms.
D) It acts as a stimulus to an unusual or unexpected situation.
17) Which of the following is characteristic of a formal interview?
A) It is unsystematic in nature.
B) It is generally used in the early stages of a forensic accounting engagement, when there is insufficient information to develop an informal interview.
C) It is not controlled by a specific set of detailed questions.
D) It mostly begins with structured questions and progresses to open-ended questions.
18) Which of the following type of questions are basically designed to stimulate conversation in an interview?
A) objective questions
B) close-ended questions
C) open-ended questions
D) introductory questions
19) Which of the following is characteristic of an informal interview?
A) It has a blend of open-ended and structured questions.
B) It relies on the spontaneous generation of questions in the natural flow of an interaction.
C) It is systematic in nature.
D) It mostly begins with structured questions and then progresses to open-ended questions.
20) Which of the following is a difference between a formal interview and an informal interview?
A) Most formal interviews progresses from open-ended questions to structured questions, whereas most informal interviews rely on the spontaneous generation of questions in the natural flow of an interaction.
B) Formal interviews are systematic in nature, whereas informal interviews are more structured in nature.
C) Formal interviews are generally conducted in the beginning of an engagement, whereas informal interviews are generally conducted at a much later stage.
D) Formal interviews have a blend of open-ended and structured questions, whereas informal interviews are not controlled by a specific set of detailed questions.
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