51.Which of the following is a method used to reduce an expected labor shortage that is low on revocability?
A. Overtime
B. New external hires
C. Temporary employees
D. Outsourcing
E. Retrained transfers
52.Which of the following is most likely to lead to a successful downsizing?
A. Avoiding indiscriminant reductions
B. Informing employees that they are laid off via emails
C. Downsizing at random
D. Avoiding changes in the nature of work roles
E. Removing the company’s long-term employees first
53.Which of the following best explains why older people approaching retirement age have no intention of retiring?
A. Many employers want to stay away from the costs of hiring a younger crowd and refuse to retire the older workers.
B. Older workers typically occupy the best-paid jobs and hence prevent the hiring of younger workers.
C. Improved health of older people in general, in combination with the decreased physical labor in many jobs has made working longer a viable option.
D. Employers are ignoring situations where it is more expensive to pay for an older worker’s experience than hire younger employees.
E. Statistical forecasting results have shown that older people are an asset to an organization’s economic strength.
54.Which of the following is NOT one of the forces that draw out an older worker’s career?
A. The improved health of older people in general
B. The fear of Social Security being cut
C. Employers being constrained by age discrimination legislation
D. Insufficient younger workers to replace the older workforce
E. Employers’ fear of losing the experience that older workers possess
55.In the face of demographic pressures dealing with an aging workforce, many employers try to use _____ among their older workers through early retirement incentive programs.
A. paid leave
B. job rotation
C. work sharing
D. voluntary attrition
E. transfers
56.Which of the following is a disadvantage of employing temporary workers as a means of eliminating a labor shortage?
A. The use of temporary workers adds up to many administrative tasks and financial burdens associated with being the “employer of record.”
B. Temporary workers pose no threat to current employees, which makes the overall environment less competitive.
C. The low levels of commitment to the organization and its customers that temporary workers bring with them often reduces the level of customer loyalty.
D. Many temporary agencies train employees prior to sending them over to employers, which often means that the company has to retrain them in accord with its own standards.
E. Because temporary workers have little experience in the host firm, the objective perspective they bring is of no value.
57.Which of the following is true about temporary workers?
A. Although they are temporary, these workers have to be included in employee records.
B. The objective perspective that temporary workers bring along with them is of no value because of their lack of experience.
C. Despite prior training from temporary agencies, companies have to retrain temporary workers to match company standards.
D. Some full-time employees perceive the temporary help as a threat to their own job security.
E. Instead of replacing long-term employees with temporary employees, many organizations supplement their core staff with a small set of temporary workers who act more like assistants to the core staff than potential replacements.
58.Which of the following is true about outsourcing?
A. Outsourcing became a valid choice after certain methods of production and manufacturing became obsolete.
B. Outsourcing is a logical choice when a firm simply does not have certain expertise and is not willing to invest time and effort into developing it.
C. Technological advancements have slowed the momentum of outsourcing being done today.
D. Statistical forecasting resulted in companies transferring their operations and functions overseas.
E. Companies shifting their operations overseas did so because customers were complaining about poor client services domestically.
59.A special case of outsourcing where the jobs that move actually leave one country and go to another is called _____.
A. homesourcing
B. co-sourcing
C. reshoring
D. telecommuting
E. offshoring
60.Is the argument that “call center” staffing is the only type of work being offshored valid?
A. No, because countries to where jobs are being offshored are facing a shortage of skilled labor and are refusing “call center” jobs.
B. Yes, because the level of education and infrastructure does not support high-end support jobs like reading X-rays and other medical tests.
C. Yes, because the state of online security and privacy is less advanced in developed countries.
D. No, because figures have shown that countries like China and India are trying to climb the skill ladder of available work.
E. Yes, because in order to maintain employment rates in their own countries, companies avoid offshoring jobs.
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