Question : Objective 22.1 1) Which of the following a characteristic of a : 1211997

 

 

Objective 22.1

 

1) Which of the following is a characteristic of a management control system?

A) It aids and coordinates the process of making decisions.

B) It encourages short-term profitability and maximizing net income.

C) It helps individuals throughout the organization to act independently and maximize the profitability of their departments.

D) It deals with coordinating planning across the organization and is not concerned with behavioral aspects of management like employee motivation.

 

2) Which of the following is a part of the formal management control system?

A) mutual commitments among the members of the organization

B) the quality system which provides information about defective products

C) shared values and loyalties among the members of the organization

D) general understanding about acceptable behavior for managers

 

3) Which of the following is true of goal congruence?

A) It exists when the management’s strategy is in line with the shareholders’ requirements.

B) It exists when individuals and groups work toward achieving the organization’s goals.

C) It exists when both internal and external stakeholders of an organization have similar goals.

D) It exists when an organization’s goals are in line with the social acceptability of organizational goals.

 

4) A well-designed management control system uses information from ________.

A) internal sources only as they are the most reliable sources of information

B) external sources only as they are more dynamic and future oriented

C) both internal and external sources as a wide range of information is required

D) external sources only as they are the most reliable sources of information

5) If an oil refinery used refinery down-time as a Balanced Scorecard control measure, it would represent the ________ perspective.

A) financial

B) customer

C) internal business process

D) learning and growth

 

6) If a computer manufacturer used its common stock price as a Balanced Scorecard control measure, it would represent the ________ perspective.

A) financial

B) customer

C) internal business process

D) learning and growth

 

7) Line managers supervising individual refineries are concerned with ________.

A) obtaining information about the firm’s opportunity costs

B) obtaining information about the firm’s sunk costs

C) obtaining information about the firm’s equipment downtime and product quality

D) obtaining information about customer satisfaction and market share

 

8) ________, in the perspective of an effective management control, is the extent to which managers strive or endeavor in order to achieve a goal.

A) Efficiency

B) Effectiveness

C) Effort

D) Variance

 

9) The formal management control system includes the shared values, loyalties, and mutual commitments among members of the organization.

10) Management control systems  is designed only for top level managers and is not applicable to line managers.

 

 

 

 

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