Question :
Case 9.1
Ron, the CEO at CableNet, wants to invest : 1346292
Case 9.1
Ron, the CEO at CableNet, wants to invest in career development because he is concerned that the firm is not prepared to meet future needs and challenges. Rudy, the operations manager, states that CableNet has already invested significantly in employee training, and a career development program would be a costly duplication. Rudy produces a recent productivity and quality study that shows significant improvement among employees to support his assertion that a development program is unnecessary. Charles, an IT manager, states that most supervisors currently discuss career options with their subordinates as part of the management process. Charles asserts that managers are taking care of their employees well enough and that nothing else is necessary. Tanya, the HR director, suggests that assigning employees to various jobs would give them a wider base of skills at a minimal expense. She asserts that an active career development program would help the company with EEO-related matters, which are a concern to her. The workforce is about 30% female and 45% minority, but upper management is 100% Asian-American male.
81) Refer to Case 9.1. Which of the following best describes Ron’s primary concern?
A) Ensuring that the organization has a diverse and well-trained staff
B) Preparing employees for anticipated management openings
C) Helping employees balance their work and personal lives
D) Matching employee strengths and interests
82) Refer to Case 9.1. Rudy’s comments most likely suggest that he:
A) is confused between the concepts of training and development.
B) realizes the importance of meeting employee career demands.
C) hopes to retain the most competent employees for many years.
D) dislikes the idea of linking career development with performance appraisals.
83) Refer to Case 9.1. Charles’ comments suggest that the company’s career development efforts are primarily based on:
A) job rotation.
B) mentoring.
C) coaching.
D) training.
84) Refer to Case 9.1. Tanya’s comments show that the company is most likely facing the challenge of:
A) meeting the needs of a diverse workforce.
B) forming unrealistic employee expectations.
C) overemphasizing career advancement.
D) investing too much in development.
85) Refer to Case 9.1. Which of the following would most likely be supported by Tanya?
A) Tuition assistance programs
B) Group mentoring
C) Self-assessment
D) Job rotation
Case 9.2
Martin, the director of HR at Austin Designs, is meeting with the career development team. The firm’s CEO has decided that the company needs to invest the time and effort into improving the direction and development phases of the current career development program; however, development funds are limited. The CEO and most of the executive management team are self-made professionals who believe strongly in individual responsibility. The organizational structure of Austin Designs is very flat. The company has a wide variety of jobs but few levels of high responsibility. Feedback from employees suggests that they don’t know when promotional opportunities are available.
86) Refer to Case 9.2. Which of the following would be the best development tool for Austin Designs?
A) Creating a coaching program
B) Establishing a mentoring program
C) Revising the performance appraisal system
D) Establish a career resource center in the HR department
87) Refer to Case 9.2. What would be the best directional tool for addressing the employees’ complaint?
A) Establishing a job-posting system
B) Eliminating the firm’s glass ceiling
C) Conducting more performance appraisals
D) Requiring annual skills assessment exercises
88) Refer to Case 9.2. Given the organizational realities, which developmental tool would provide the best return for the lowest cost?
A) Assessment centers
B) Project rotation
C) Tuition assistance
D) Career resource center
89) Refer to Case 9.2. Which statement most likely describes the future of career development efforts at Austin Designs?
A) Management will take responsibility for employee career development through coaching.
B) Career development will become the increasing responsibility of individual employees.
C) The firm will create an assessment center and career resource center in the near future.
D) The firm will increase its emphasis on assessment prior to selection.
90) Refer to Case 9.2. Which of the following best supports the idea of generating broad career paths for employees at Austin Designs?
A) The firm employs many young workers who have expressed an interest in job variety.
B) Managers report that employees lack communication skills necessary for promotion.
C) Employees at the firm require additional training for advanced technical skills.
D) The majority of employees at the firm are nearing retirement age.
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