Question : 31) When you call United Airlines for a reservation a : 1353252

 

31) When you call United Airlines for a reservation on a toll-free number and get a response from an operator in Mumbai, this is an example of:

A) anti-globalization.

B) global marketplace.

C) multilingual expression.

D) discrimination.

E) E-ticketing.

32) In global markets, Starbucks is a good example of simultaneously executing all of the growth strategies except:

A) Market penetration.

B) Market development.

C) Product development.

D) Market orientation.

E) Diversification.

33) Slumdog Millionaire, a movie which received several awards and an Oscar in 2009, was filmed on a location in and around:

A) London.

B) San Francisco.

C) Cancun.

D) Mumbai.

E) Moscow.

34) Starbucks has launched several new ventures in global markets, including music CDs and movie production. This is an example of:

A) Market Penetration.

B) Market Development.

C) Market Diversification.

D) Product Development.

E) Global Marketing.

35) A fundamental difference between regular marketing and global marketing is:

A) the lack of marketing mix.

B) the scope of activities.

C) the lack of strategic planning.

D) the focus on resources.

E) the lack of communication.

36) Starbucks is building on its loyalty card and rewards program in the United States with a smartphone app that enables customers to pay for purchases electronically. The app displays a bar code that the barista can scan. This is an example of:

A) Market Penetration.

B) Market Development.

C) Market Diversification.

D) Product Development.

E) Global Marketing.

37) Starbucks is entering India via an alliance with the Tata Group. Phase 1 calls for sourcing coffee beans in India and marketing them at Starbucks stores throughout the world. This is an example of:

A) Market Penetration.

B) Market Development.

C) Market Diversification.

D) Product Development.

E) Regular Marketing.

38) The essence of marketing worldwide is to surpass the competition in creating perceived value, which can be represented as:

A) Value = Price/Benefits.

B) Value = Benefits/Price.

C) Value = Benefits × Price.

D) Value = Benefits – Price.

E) Value = Benefits + Price.

39) The marketing mix is integral to the value equation which is represented by:

A) Value = Price/Benefits.

B) Value = Benefits/Price.

C) Value = Benefits × Price.

D) Value = Benefits – Price.

E) Value = Benefits + Price.

40) Renault and its rivals are racing to offer middle-class consumers a new value proposition by selling cars for the equivalent of $10,000 or less. On the heels of Renault’s success with Dacia Logan came the $2,500 Nano from India’s Tata Motors. This illustrates that:

A) consumers are looking for low price irrespective of quality.

B) Renault is overcharging for their cars compared to their competitors.

C) higher product development costs are a driving force behind globalization.

D) market success depends on reaching a threshold of acceptable quality for consumers.

E) cars are not very popular in emerging markets like India.

 

 

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