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Motors and more inc | Human Resource Management homework help

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1. Labor supply/demand will become more rigorous (demand for workers will increase, but the labor pool will remain the same or shrink). Labor costs will increase.

 

 

 

 

 

 

 

While the organization must continue to look for non-traditional recruiting sources, it must start planning to replace labor with technology. Motors and More can also consider outsourcing some work, such as maintenance and cleaning or training employees for other positions.

 

 

 

Assuming that Motors and More has added second and third shifts and that there is neither space nor employees for further expansion, Motors and More could consider building second facility outside of the area but still within the United States. Remember that even though the president (who is also the owner) is leaving, he still owns the company and influences strategic direction. Given his desire to stay local, you may be able to go outside of the area but not off-shore.

 

 

 

As employees in sales leave, Motors and More could expand the customer service department and add sales responsibility. Customer service representatives could sell Motors and More products. This could support existing customers and add telemarketing to new customers and markets. Sales positions could also shift to operations or manufacturing. However, students should be cautioned to analyze the pros and cons of doing this, in part, to determine the effect on the marketing and sales departments.

 

 

 

 

 

 

 

 

 

 

 

3. Motors and More’s workforce will become more diverse as the company hires more Hispanics, Kurds and persons from alternative workforces.

 

 

 

 

 

 

 

The labor shortage has required Motors and More to hire a more diverse workforce. To stay productive and meet customer needs, the organization must actively manage diversity. Motors and More must ensure that diversity is valued within the organizations and that new employees are trained to have the necessary skills to do their jobs. Motors and More may want to consider ESL training if necessary. In addition, Motors and More may want to consider offering cultural training on the cultures represented in the company and how to manage and value diversity.

 

 

 

Management modeling and coaching may also be important. If the work environment is a team-based structure, team training will support productivity. Because of the current lack of diversity among the management team (there is just one female supervisor while all the other managers are men), HR should conduct a job analysis to determine if the difference in title (and most likely pay grade) is justified. If customer service expands to include outbound responsibilities, a job reevaluation would be required. HR will want to increase minority hiring to provide a more balanced workforce and better reflect the local population. The practice of seniority-based promotions should change to the practice of hiring the best, most qualified person for the job. Changing these practices should improve employee relations and reduce the chances of a discrimination lawsui

 

 

 

 

 

 

 

Create a 3 year forecast of the preceding 2 questions. About 700 word count. 3 references. Apa. 

 

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July 1, 2023
    

 

Padlet https://padlet.com/ is based on cards and you can add images and maps

LucidSpakr or Miro https://miro.com/ and JamBoard https://jamboard.google.com/?pli=1 allow you to do a sort of notes, images etc into categories

 

1. Final Test Plan:

  • What do you want to measure with your testing? (Note – how good is my interface is not a specific enough question!)
  • What tasks will you ask the user to perform so that you will be able to measure participant’s responses and help answer your questions?
  • Decide how you want the user to share their feedback. Will they:
  • think aloud, and/or
  • fill out a questionnaire, and/or
  • complete a post-test interviews, and/or

o all of the above.

Prepare an outline that includes:

  • What is the question you are asking? How can you measure this?
  • How the user test will be run,
  • Written instructions that you will read to the users, and
  • Any other materials (e.g. questionnaires, interview questions) that will be used during the session.

 

Check out  the resources for usability testing

  • Krug has a range of pdf's & docs for downloading
  • User Focus provides a plan on a page approach which you will need to use in your Deliverable 3 - document here

 

According to the International Standards Organisation ISO 9241-11, usability is defined as the:

'extent to which a product can be used by specified users to achieve specified goals with effectiveness,

efficiency and satisfaction in a specified context of use.'

. View  the Usability Standard and explore the definitions section. 

  • What are the elements of usability and
  • How are they defined? 

2. Scan the brief article by Bevan (2009)  International Standards for Usability Should Be More Widely Used 

  • discover some of the standards that inform software usability
  • what are the problems and benefits of implementing standards. 
  • a brief summary of Information technology standards are outlined by the US National Institute of Standards and Technology (NIST): Project: Usability Standards  

3. Finally, a Common Industry Format has been developed to report usability issues in software:

 

Online Testing

Tools exist online for testing eg

Usability Hub                            and                            Optimizely

 

  • What does the SUS do and how could it be useful to your prototype?
  • What aspect of usability does it focus on?
  • Would this tool be useful for Deliverable 4? How?
  • Would you need to adapt the tool to your context of use?
  • What advice does the academic article provide regarding adapting the tool? 

 

sing the DECIDE framework plan your user study. Write up using the plan on a page template below.

1. As a group, decide what aspect of your prototype would benefit from an alternative design. Create a paper or functional wireframe prototype for this.

2. Check if you covered Behavioural and Attitudinal aspects, and use Quantitative and Qualitative

3. What data is Subjective, what is Objective? What is the importance of each?

3. Carry out a pilot study as a team to test your plan (this should include the alternative screens) 

4. As a team adjust your plan (if necessary based on your pilot study experience)

Use tools like the System Usability Scale to measure feedback and write up template

 

5. All team members to conduct a user study or test.  (upload individual studies to the submission discussion board or OneDrive

6. Look at user testing online to collect good data for you analysis

https://app.usabilityhub.com/ or https://www.optimizely.com/anz/

 7. Collate the results from all user studies and create a set of findings from your research  

 

8. Analyse Results: Taking your qualitative and quantitative data, analyse to features of your design and what should be improved. 

9. Submit to Learnline:

  • your plan and prototype deadlines
  • your individual user studies (including video links) 
  • your team analysis, and a list of changes to be implemented 

 As a team

What did you want to find out about your prototype from users? Make sense of your data.

1.   Assemble all the data you individually collected for Deliverable #4. This should include your observation notes, videos, photos and any other information documented during the test.

2.  Individually share your findings. As each member discusses what happened, the team leader should designate someone as scribe to keep notes of the findings.

3. Review your findings. What are the common themes emerging from the user testing?

4. As a group, decide:

  • what did your users think worked (functionality wise) with your prototype
  • what did your users think didnt work  (functionality wise) with your prototype
  • was your second design more effective than the original ideas you have
  • what changes need to be made to the prototype

5. Write up your findings. This should include your group's summary and the individual work from each member acknowledged

7. Submit user results to the discussion board on Learnline if you want ideas for analysis

 

Adding Visuals

Collating results so farOur results so far

  • The visual aspect of your app should match what you have learnt about the users. Be inclusive of different users and their preferences, consider visual disabilities and stay with the design pattern you have developed
    You will need to put sample videos where you have videos, and make sure you have sample text where that would be needed. The users being tested need to understand what you see as the information (visual and written) that will be on each page.
    Read some references on the approach to visual design . A visual designer is an extension of graphical design considering user interface aspects.
    Focus on the five principles of visual design:
    1. Scale
    2. Visual hierarchy
    3. Balance
    4. Contrast
    5. Gestalt
    6. Read what these refer to.
default image
July 1, 2023
    

 

Padlet https://padlet.com/ is based on cards and you can add images and maps

LucidSpakr or Miro https://miro.com/ and JamBoard https://jamboard.google.com/?pli=1 allow you to do a sort of notes, images etc into categories

 

1. Final Test Plan:

  • What do you want to measure with your testing? (Note – how good is my interface is not a specific enough question!)
  • What tasks will you ask the user to perform so that you will be able to measure participant’s responses and help answer your questions?
  • Decide how you want the user to share their feedback. Will they:
  • think aloud, and/or
  • fill out a questionnaire, and/or
  • complete a post-test interviews, and/or

o all of the above.

Prepare an outline that includes:

  • What is the question you are asking? How can you measure this?
  • How the user test will be run,
  • Written instructions that you will read to the users, and
  • Any other materials (e.g. questionnaires, interview questions) that will be used during the session.

 

Check out  the resources for usability testing

  • Krug has a range of pdf's & docs for downloading
  • User Focus provides a plan on a page approach which you will need to use in your Deliverable 3 - document here

 

According to the International Standards Organisation ISO 9241-11, usability is defined as the:

'extent to which a product can be used by specified users to achieve specified goals with effectiveness,

efficiency and satisfaction in a specified context of use.'

. View  the Usability Standard and explore the definitions section. 

  • What are the elements of usability and
  • How are they defined? 

2. Scan the brief article by Bevan (2009)  International Standards for Usability Should Be More Widely Used 

  • discover some of the standards that inform software usability
  • what are the problems and benefits of implementing standards. 
  • a brief summary of Information technology standards are outlined by the US National Institute of Standards and Technology (NIST): Project: Usability Standards  

3. Finally, a Common Industry Format has been developed to report usability issues in software:

 

Online Testing

Tools exist online for testing eg

Usability Hub                            and                            Optimizely

 

  • What does the SUS do and how could it be useful to your prototype?
  • What aspect of usability does it focus on?
  • Would this tool be useful for Deliverable 4? How?
  • Would you need to adapt the tool to your context of use?
  • What advice does the academic article provide regarding adapting the tool? 

 

sing the DECIDE framework plan your user study. Write up using the plan on a page template below.

1. As a group, decide what aspect of your prototype would benefit from an alternative design. Create a paper or functional wireframe prototype for this.

2. Check if you covered Behavioural and Attitudinal aspects, and use Quantitative and Qualitative

3. What data is Subjective, what is Objective? What is the importance of each?

3. Carry out a pilot study as a team to test your plan (this should include the alternative screens) 

4. As a team adjust your plan (if necessary based on your pilot study experience)

Use tools like the System Usability Scale to measure feedback and write up template

 

5. All team members to conduct a user study or test.  (upload individual studies to the submission discussion board or OneDrive

6. Look at user testing online to collect good data for you analysis

https://app.usabilityhub.com/ or https://www.optimizely.com/anz/

 7. Collate the results from all user studies and create a set of findings from your research  

 

8. Analyse Results: Taking your qualitative and quantitative data, analyse to features of your design and what should be improved. 

9. Submit to Learnline:

  • your plan and prototype deadlines
  • your individual user studies (including video links) 
  • your team analysis, and a list of changes to be implemented 

 As a team

What did you want to find out about your prototype from users? Make sense of your data.

1.   Assemble all the data you individually collected for Deliverable #4. This should include your observation notes, videos, photos and any other information documented during the test.

2.  Individually share your findings. As each member discusses what happened, the team leader should designate someone as scribe to keep notes of the findings.

3. Review your findings. What are the common themes emerging from the user testing?

4. As a group, decide:

  • what did your users think worked (functionality wise) with your prototype
  • what did your users think didnt work  (functionality wise) with your prototype
  • was your second design more effective than the original ideas you have
  • what changes need to be made to the prototype

5. Write up your findings. This should include your group's summary and the individual work from each member acknowledged

7. Submit user results to the discussion board on Learnline if you want ideas for analysis

 

Adding Visuals

Collating results so farOur results so far

  • The visual aspect of your app should match what you have learnt about the users. Be inclusive of different users and their preferences, consider visual disabilities and stay with the design pattern you have developed
    You will need to put sample videos where you have videos, and make sure you have sample text where that would be needed. The users being tested need to understand what you see as the information (visual and written) that will be on each page.
    Read some references on the approach to visual design . A visual designer is an extension of graphical design considering user interface aspects.
    Focus on the five principles of visual design:
    1. Scale
    2. Visual hierarchy
    3. Balance
    4. Contrast
    5. Gestalt
    6. Read what these refer to.
default image
July 1, 2023
    

 

Padlet https://padlet.com/ is based on cards and you can add images and maps

LucidSpakr or Miro https://miro.com/ and JamBoard https://jamboard.google.com/?pli=1 allow you to do a sort of notes, images etc into categories

 

1. Final Test Plan:

  • What do you want to measure with your testing? (Note – how good is my interface is not a specific enough question!)
  • What tasks will you ask the user to perform so that you will be able to measure participant’s responses and help answer your questions?
  • Decide how you want the user to share their feedback. Will they:
  • think aloud, and/or
  • fill out a questionnaire, and/or
  • complete a post-test interviews, and/or

o all of the above.

Prepare an outline that includes:

  • What is the question you are asking? How can you measure this?
  • How the user test will be run,
  • Written instructions that you will read to the users, and
  • Any other materials (e.g. questionnaires, interview questions) that will be used during the session.

 

Check out  the resources for usability testing

  • Krug has a range of pdf's & docs for downloading
  • User Focus provides a plan on a page approach which you will need to use in your Deliverable 3 - document here

 

According to the International Standards Organisation ISO 9241-11, usability is defined as the:

'extent to which a product can be used by specified users to achieve specified goals with effectiveness,

efficiency and satisfaction in a specified context of use.'

. View  the Usability Standard and explore the definitions section. 

  • What are the elements of usability and
  • How are they defined? 

2. Scan the brief article by Bevan (2009)  International Standards for Usability Should Be More Widely Used 

  • discover some of the standards that inform software usability
  • what are the problems and benefits of implementing standards. 
  • a brief summary of Information technology standards are outlined by the US National Institute of Standards and Technology (NIST): Project: Usability Standards  

3. Finally, a Common Industry Format has been developed to report usability issues in software:

 

Online Testing

Tools exist online for testing eg

Usability Hub                            and                            Optimizely

 

  • What does the SUS do and how could it be useful to your prototype?
  • What aspect of usability does it focus on?
  • Would this tool be useful for Deliverable 4? How?
  • Would you need to adapt the tool to your context of use?
  • What advice does the academic article provide regarding adapting the tool? 

 

sing the DECIDE framework plan your user study. Write up using the plan on a page template below.

1. As a group, decide what aspect of your prototype would benefit from an alternative design. Create a paper or functional wireframe prototype for this.

2. Check if you covered Behavioural and Attitudinal aspects, and use Quantitative and Qualitative

3. What data is Subjective, what is Objective? What is the importance of each?

3. Carry out a pilot study as a team to test your plan (this should include the alternative screens) 

4. As a team adjust your plan (if necessary based on your pilot study experience)

Use tools like the System Usability Scale to measure feedback and write up template

 

5. All team members to conduct a user study or test.  (upload individual studies to the submission discussion board or OneDrive

6. Look at user testing online to collect good data for you analysis

https://app.usabilityhub.com/ or https://www.optimizely.com/anz/

 7. Collate the results from all user studies and create a set of findings from your research  

 

8. Analyse Results: Taking your qualitative and quantitative data, analyse to features of your design and what should be improved. 

9. Submit to Learnline:

  • your plan and prototype deadlines
  • your individual user studies (including video links) 
  • your team analysis, and a list of changes to be implemented 

 As a team

What did you want to find out about your prototype from users? Make sense of your data.

1.   Assemble all the data you individually collected for Deliverable #4. This should include your observation notes, videos, photos and any other information documented during the test.

2.  Individually share your findings. As each member discusses what happened, the team leader should designate someone as scribe to keep notes of the findings.

3. Review your findings. What are the common themes emerging from the user testing?

4. As a group, decide:

  • what did your users think worked (functionality wise) with your prototype
  • what did your users think didnt work  (functionality wise) with your prototype
  • was your second design more effective than the original ideas you have
  • what changes need to be made to the prototype

5. Write up your findings. This should include your group's summary and the individual work from each member acknowledged

7. Submit user results to the discussion board on Learnline if you want ideas for analysis

 

Adding Visuals

Collating results so farOur results so far

  • The visual aspect of your app should match what you have learnt about the users. Be inclusive of different users and their preferences, consider visual disabilities and stay with the design pattern you have developed
    You will need to put sample videos where you have videos, and make sure you have sample text where that would be needed. The users being tested need to understand what you see as the information (visual and written) that will be on each page.
    Read some references on the approach to visual design . A visual designer is an extension of graphical design considering user interface aspects.
    Focus on the five principles of visual design:
    1. Scale
    2. Visual hierarchy
    3. Balance
    4. Contrast
    5. Gestalt
    6. Read what these refer to.
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