Question : 88.Which of the following specifically identified as a strategy to : 1243943

 

88.Which of the following is specifically identified as a strategy to improve communication across the organizational hierarchy, and not just at a micro-level? 

A.Filtering

B.Buffering

C.Encouraging an active grapevine

D.Open workspace design

E.Use of jargon

89.Research suggests that effective workspace design mainly balances the trade-off between: 

A.social interaction and emotional contagion.

B.verbal and nonverbal communication.

C.employee privacy and social interaction.

D.information overload and information underload.

E.buffering and information overload.

90._____ are collaborative web spaces in which anyone in a group can write, edit, or remove material from the Web site. 

A.Blogs

B.Podcasts

C.Wikis

D.Intranets

E.Local area networks

91.Management by walking around refers to: 

A.the label used to describe the process of new executives getting familiar with their new office design and layout.

B.a communication process that should be used only when executives need to explain corporate decisions to the lower-level employees.

C.a practice in which executives get out of their offices and learn from others in the organization through face-to-face dialogue.

D.an old strategy that results in an ineffective process for upward communication.

E.the label used to describe new executives who experiment in management.

92.Which of the following is true about the organizational grapevine? 

A.The grapevine presents a true picture of reality by providing fine details to substantiate the content.

B.The grapevine typically works by sending information downward rather than upward through the organizational hierarchy.

C.The grapevine is usually founded on organizational charts or job descriptions rather than social relationships.

D.The grapevine is a structured and formal network for transmitting organizational information.

E.The typical pattern of a grapevine is a cluster chain, whereby a few people actively transmit rumors to many others.

93.The organizational grapevine is useful because it: 

A.is an effective way for management to inform employees about future organizational changes.

B.provides detailed information that more formal communication channels tend to ignore.

C.reduces information overload.

D.bonds employees together and fulfills their need for interaction.

E.allows organizations to hide important information from employees.

94.Which of the following should corporate leaders do with the organizational grapevine? 

A.Try to use the grapevine as a channel of communication from executives to employees as much as possible because of its high speed and low cost

B.Use the grapevine as a signal of employee anxiety and view it as a valid competitor to the company’s formal communication system

C.Use the grapevine when the communication requires high media richness, but otherwise use meetings when communicating with employees

D.Make every effort to destroy the grapevine, including firing employees who actively support it

E.Ignore grapevines as providing more attention to it would increase the speed of grapevine communication

 

 

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