Question :
41)
How much will internal failure costs change if the internal : 1196148
41)
How much will internal failure costs change if the internal product failures are reduced by 50 percent with the new procedures?
41)
______ A)
$250,000 decrease B)
$550,000 decrease C)
$10,000 decrease D)
$500,000 decrease E)
$20,000 decrease
42)
How much does external failure costs change if all changes are as anticipated with the new prevention procedures? 42)
______ A)
$72,000 decrease B)
$57,600 increase C)
$72,624 increase D)
$57,600 decrease E)
$57,024 decrease
43)
Management has offered to allow the prevention changes if all changes take place as anticipated and the amounts netted are less than the cost of the equipment. What is the net impact of all the changes created by the preventive changes? 43)
______ A)
$(35,024) B)
$(5,024) C)
$(57,024) D)
$(25,024) E)
$52,000
44)
Which of the following are not nonfinancial measures for evaluating customer satisfaction? 44)
______ A)
total deliveries per customer B)
timeliness of delivery C)
customer response time D)
ratio of defective units to good units shipped to customers E)
number of customer complaints per month
45)
The Cost of Quality measure has all of the following advantages EXCEPT 45)
______ A)
setting priorities for achieving maximum cost reduction. B)
being a useful measure of comparing different quality improvement projects. C)
serving as a common denominator for evaluating tradeoffs among prevention and failure costs. D)
being indicators of long-term performance. E)
focusing on how costly poor quality can be.
46)
A company would subordinate all bottleneck production to non-bottleneck machines when 46)
______ A)
it intends to increase throughput contribution. B)
setup time on the non-bottleneck machine is less than on the bottleneck machine. C)
setup time on the non-bottleneck machine is higher than on the bottleneck machine. D)
it wants to produce at least a minimum buffer inventory. E)
the bottleneck resource was temporarily unused.
47)
A company has four separate and sequential processes that together result in its finished product. The raw material is first processed on machine A for 15 minutes, then on machine B for 12 minutes, then on machine C for 10 minutes, then on machine D for 6 minutes and then finally on machine E for 5 minutes.
Which machine is the bottleneck resource? 47)
______ A)
A B)
B C)
C D)
D E)
E
48)
Which of the following is not included in customer response time? 48)
______ A)
order delivery time B)
order waiting time C)
order receipt time D)
order opening time E)
order manufacturing time
49)
Which of the following are time drivers? 49)
______ A)
average number of orders per customer B)
bottlenecks C)
uncertainty as to when customers will order products, limited capacity, and bottlenecks D)
uncertainty as to when customers will order products E)
limited capacity
50)
Manufacturing lead time includes 50)
______ A)
waiting time. B)
all indirect time. C)
time to process the customer’s order to delivery. D)
marketing time. E)
all indirect time and waiting time.
