Exercise 1.3: Human Resource Issues at Valley National Bank
Overview:
Chapter 1 introduced you to Human Resource issues that HRM professionals and general managers must deal with if they are to assist the organization in becoming competitive and meeting its goals. The exercise enables you to further develop your analytical skills as you assess the human resource issues affecting competitiveness at Valley National Bank.
Learning Objectives: After completing the exercise, you should be able to:
- Identify human resource issues that may affect organizational effectiveness and competitiveness.
- Develop strategies for dealing with human resource concerns.
Procedures:
Part A: Individual Analysis
Step 1: Read chapter 1, paying particular attention to the discussion of
human resource domains as they relate to competitive advantage.
Step 2: Read the background information on Valley National Bank provided in Exhibits 1.3.1 and 1.3.2 Identify the human resource issues facing the vice president’s department and under which of the HR domains (Org. Design, Staffing, Performance Management, and Appraisal each issue belongs. Outline some strategies for dealing with these issues.
Develop a rank-ordered chronological priority list the first three issues that require your attention. Provide a written justification for your recommendation. Enter your rank orderings and justification in the space provided on Form 1.3.1
Answer the assessment questions (before class) on page 611 and 612.
Name __________________________________ Group ________________________
FORM 1.3.1 PRIORITY LIST OF HRM ISSUES
*First Issue In Need of Attention:
Justification:
Action to be taken
What is the HR domain (e.g., Organizational Design, staffing etc.) for this issue?
*Second issue in need of attention:
Justification:
Action to be taken:
What is the HR domain?
Third issue in need of attention:
Justification:
Action to be taken:
What is the HR domain?
Form 1.3.1 (Continued)
Name __________________________________ Group ________________________
- List the potential internal strengths at Valley National.
- List the potential internal weaknesses at Valley National.
Form 1.3.1 (continued)
Name ________________________________ Group ___________________________
- List the potential external opportunities at Valley National.
- List the Potential external threats at Valley National;
Name _______________________________ Group ___________________________
EXERCISE 1.3 ASSESSMENT QUESTIONS
- Do you agree or disagree with the recommendations of Mr. Sterrett. Explain your position. Is it lawful to cut employees’ pay as Mr. Sterrett recommends?
- What other information would be helpful in preparation for recommending action to be taken?
EXERCISE 1.3 (Continued)
Name __________________________________ Group _________________________
- What steps would you take to determine the legality of you actions?
- What is potentially “unique” about VNB, and how could the “ unique” about VNB, and how could the “uniqueness” give the bank a competitive advantage.
5. Among the five of HRM (see Figure 1-3 in Chapter 1 of the text), what domain usually drives other HR domains when significant organizational change is necessary.
