Week 4 Assignment – Block Business Letter

Overview

In this assignment, you will use the scenarios from our Week 2 assignment as the basis for a block business letter in which you communicate bad news to the recipient. Note that this is an ongoing situation, and the recipient has previously requested a review via email, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.

Instructions

• Choose one of the professional scenarios outlined in this document:
• Write an email message from the perspective of a company manager who must communicate the bad news to one of the characters in the scenario you selected.
• Use the guidelines outlined in Chapter 7 “Delivering Bad-News Messages” in your BCOM text to help you structure your message, shape your language, select your content, and format your message.
• Focus on clarity, writing mechanics, and professional language and style requirements.

Requirements

• Content:
  • Address the communication issue from your chosen scenario.
  • Provide bad news from the company to the recipient.
  • Concentrate on the facts of the situation.
  • Use either the inductive or deductive approach to structure your message.
  • Address the current and past context of the situation considering your recipient has previously requested a review of the situation.
  • Include the proper introductory elements of the sender’s address, date, recipient’s address.
    • You may create any details necessary in the introductory elements to complete the assignment.
  • Provide an appropriate and professional greeting or salutation.
• Format:
  • Your block business letter should follow the form of Model 7A. Developing the Components of a Bad-News Message example in the textbook:
    • Reveals subject of message and transitions into reasons.
    • Supports refusal with logical reasoning.
    • States refusal positively and clearly using complex sentences and positive language and ends with a forward-looking message to enhance goodwill.
  • Use single-space paragraphs and double-space between paragraphs.
  • Limit the letter to one page.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.Review your work with the rubric/scoring guide before submitting your assignment to check that your work meets all of the grading requirements.Remember to run a spelling and grammar check before submitting your assignment. Check with your professor if you have any additional questions.The specific course learning outcomes associated with this assignment are:

• Articulate facts using inductive or deductive approach in a business letter format.