Question : 31. The four general approaches that companies use to develop employees : 1251058

31. The four general approaches that companies use to develop employees include: 
A. formal education, assessment, job experiences, and interpersonal relationships.
B. job rotation, promotion, transfer, and job sharing.
C. psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback.
D. business games, formal courses, team building, and assessment.

Four approaches are used to develop employees: formal education, assessment, job experiences, and interpersonal relationships. Many companies use a combination of these approaches.

32. _____ are employee development programs that include lectures by business experts, business games and simulations, adventure learning, and meetings with customers. 
A. Externships
B. Internships
C. Technical programs
D. Formal education programs

Formal education programs are employee development programs, including short courses offered by consultants or universities, executive MBA programs, and university programs.

33. Assessment is most frequently used to: 
A. identify the strengths and weaknesses of team members.
B. identify employees who have skills needed for managerial positions.
C. identify decision processes or communication styles that inhibit production.
D. identify employees’ personality types or job interests.

Assessment involves collecting information and providing feedback to employees about their behavior, communication style, or skills.

34. What type of test is used to determine if employees have the personality characteristics necessary to be successful in specific managerial jobs? 
A. Corporate compatibility tests
B. Personality tests
C. Managerial aptitude tests
D. Cognitive ability tests

Personality tests typically measure five major dimensions: extroversion, adjustment, agreeableness, conscientiousness, and inquisitiveness.

35. _____ is based on the belief that differences in individuals’ behavior result from preferences in decision making, interpersonal communication, and information gathering. 
A. Assessment center
B. Performance appraisal
C. MBTI
D. Benchmark

Myers-Briggs Type Indicator (MBTI) is a psychological test used for team building and leadership development that identifies employees’ preferences for energy, information gathering, decision making, and lifestyle.

36. In the Myers-Briggs Type Indicator (MBTI), extroverts gain energy through: 
A. interpersonal relationships.
B. personal thoughts and feelings.
C. gathering facts and details.
D. establishing goals.

Myers-Briggs Type Indicator (MBTI) is a psychological test used for team building and leadership development that identifies employees’ preferences for energy, information gathering, decision making, and lifestyle.

37. Potential weaknesses for ISTJs include all of the following EXCEPT: 
A. problems dealing with unexpected opportunities.
B. appearing too task-oriented.
C. getting too personal with colleagues.
D. making overly quick decisions.

Potential weaknesses for ISTJs include problems dealing with unexpected opportunities, appearing too task-oriented or impersonal to colleagues, and making overly quick decisions.

38. Which of the following is TRUE of the Myers-Briggs Type Indicator (MBTI)? 
A. The MBTI measures how well employees perform their preferred functions.
B. People who take the MBTI generally do not find it to be a positive experience.
C. MBTI scores are stable over time.
D. MBTI scores appear to be related to one’s occupation.

The MBTI is a valuable tool for understanding communication styles and the ways people prefer to interact with others.

39. An in-basket exercise used in assessment centers: 
A. is a self-assessment tool to identify occupational and job interests.
B. is a simulation of the administrative tasks of a manager.
C. measures interpersonal and personal skills.
D. requires participants to work together to solve a problem within a certain time limit.

An in-basket exercise includes a variety of documents that may appear in the in-basket on a manager’s desk.

40. In a(n) _____, a team of five to seven employees is assigned a problem and must work together to solve it within a certain time period. 
A. interview session
B. in-basket technique
C. leaderless group discussion
D. role-playing scenario

In leaderless group discussion the problem may involve buying and selling supplies, nominating a subordinate for an award, or assembling a product.