Question : 41. If trainees’ reading levels did not match the level needed : 1251036

41. If trainees’ reading levels did not match the level needed for the training materials, which one of the following options would be least cost-effective and practical? 
A. Use instructional techniques such as video or on-the-job training, which involve learning by watching and practicing rather than by reading.
B. Redesign the job to accommodate the employees’ reading levels.
C. Identify employees who lack the necessary reading skills and provide them with remedial training.
D. Identify employees who lack the necessary reading skills and transfer them to other positions more congruent with their skill levels.

Readability refers to the difficulty level of written materials. A readability assessment usually involves analysis of sentence length and word difficulty.

42. What refers to the difficulty level of written materials? 
A. Comprehension
B. Readability
C. Material understanding
D. Written ability

A readability assessment usually involves analysis of sentence length and word difficulty.

43. Which of the following is the first step in conducting a literacy audit? 
A. Interview employees to determine the basic skills necessary for each job.
B. Collect all materials that are written.
C. Observe employees to determine the basic skills they need to succeed in their jobs.
D. Compare test results with the description of the basic skills required for each job.

The first step also includes noting the materials employees use on the job, the tasks performed, and the reading, writing, and computations completed by employees.

44. Which of the following is not a condition for learning? 
A. A multitude of training content
B. Commit training content to memory
C. Feedback
D. Good program coordination and administration

Conditions for learning are (1) Need to know why they should learn, (2) Meaningful training content, (3) Opportunities for practice, (4) Feedback, (5) Observe experience, and interact with others, (6) Good program coordination and administration and (7) Commit training content to memory.

45. _____ refers to on-the-job use of knowledge, skills, and behaviors learned in training. 
A. Information absorption
B. Transfer of training
C. Cognitive adoption
D. Rationalizing

Transfer of training is influenced by the climate for transfer, manager support, peer support, opportunity to use learned capabilities, technology support, and self-management skills.

46. Which of the following is not a work environment characteristic that influences transfer of training? 
A. Community support
B. Technological support
C. Managerial support
D. Peer support

Transfer of training is influenced by the climate for transfer, manager support, peer support, opportunity to use learned capabilities, technology support, and self-management skills.

47. Action plans are developed to facilitate: 
A. instructional design.
B. program presentation.
C. transfer of training.
D. training program evaluation.

An action plan is a written document that includes the steps that the trainee and manager will take to ensure that training transfers to the job.

48. What is the process of enhancing company performance by designing and using tools, systems, and cultures to improve creation, sharing, and use of knowledge? 
A. Business management
B. Business analysis
C. Performance analysis
D. Knowledge management

Companies move toward becoming a learning organization with the help of knowledge management.

49. Presentation training techniques are most effective for: 
A. developing specific skills or dealing with interpersonal issues on the job.
B. teaching new facts or alternative problem-solving solutions.
C. continuously attempting to learn new things to apply for quality improvements.
D. sharing ideas and experiences and getting to know one’s strengths and weaknesses.

Presentation methods refer to methods in which trainees are passive recipients of information.

50. What involves classroom instructions that are provided online through live broadcasts? 
A. Blogging
B. Podcasting
C. Web conferencing
D. Webcasting

Webcasting helped spread the sales force training throughout the year rather than cramming it into twice-a-year sales meetings. Webcasting also helped ensure that the salespeople all received the same information.