52.What is the significance of artifacts in organizational culture?
A.Artifacts are the same as organizational culture.
B.Artifacts are the residual parts of the organization that cannot fit into its culture.
C.Artifacts represent the directly observable symbols and signs of an organization’s culture.
D.Artifacts are the main observable indicators that the organization does not have a culture.
E.Artifacts mainly reflect the subcultures that conflict with an organization’s dominant culture.
53.Which of these statements about organizational stories is true?
A.Organizational stories are after all stories; and most employees have a hard time believing in them.
B.Stories communicate organizational culture if they describe positive events, whereas they undermine organizational culture if they describe negative events.
C.Organizational stories are descriptive, but not prescriptive.
D.Stories are most effective at communicating corporate culture when they describe real events with real people.
E.Organizational stories advise people what not to do, but leave out the solutions and suggestions.
54.Organizational stories are most effective at communicating organizational culture only when they:
A.make employees emotional.
B.are told by senior executives to the public.
C.describe real people and are assumed to be true.
D.are descriptive rather than prescriptive.
E.tend to pressurize individual performance.
55.Rituals are:
A.programmed routines of daily organizational life that dramatize the organization’s culture.
B.more formal artifacts than ceremonies.
C.verbal symbols of cultural values that reveal how employees talk to one another, describe customers, express anger, and greet stakeholders.
D.physical structures that convey the dominant values of an organization’s culture.
E.games that people play to defy the dominant culture and, instead, support countercultural beliefs and values.
56.At meetings of a major consumer products firm, employees habitually stand up when the most senior executive at the meeting enters the room. This practice represents:
A.evidence that the meeting has employees who hold countercultural values.
B.an adaptive culture in the company.
C.a ritual that probably symbolizes the organization’s dominant culture.
D.a form of deculturation that eventually undermines the organization’s dominant culture.
E.that the company’s espoused values differs from its enacted values.
57.Ceremonies are:
A.programmed routines of daily organizational life that dramatize the organization’s culture.
B.more formal artifacts than ceremonies.
C.verbal symbols of cultural values that reveal how employees talk to one another, describe customers, express anger, and greet stakeholders.
D.physical structures that convey the dominant values of an organization’s culture.
E.games that people play to defy the dominant culture and, instead, support countercultural beliefs and values.
58.Whenever a team in Ads Today, an advertising firm, wins a new contract, the successful team rings a loud bell and breaks out a bottle of champagne. In organizational culture, this practice would be considered:
A.unethical.
B.a ceremony.
C.a mental model.
D.a symptom of a culture that is out of touch with its external environment.
E.irrelevant to the meaning or study of organizational culture.
59.Which of the following is an artifact?
A.Values
B.Language
C.Assumptions
D.Beliefs
E.Corporate cult
60.Language is:
A.programmed routines of daily organizational life that dramatize the organization’s culture.
B.not good at highlighting the values of organizational subcultures.
C.verbal symbols of cultural values that reveal how employees describe customers, express anger, and greet stakeholders.
D.physical structures that convey the dominant values of an organization’s culture.
E.games that people play to defy the dominant culture and, instead, support countercultural beliefs and values.
61.Which of the following is a verbal symbol of cultural values?
A.Speech at ceremonies
B.Expression of anger
C.Shared assumptions
D.Beliefs
E.Rituals
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