31.Which stage in a work-unit activity analysis focuses on the product produced or service provided?
A.Raw inputs
B.Equipment
C.Output
D.Activity
E.Human resource input
32.The productivity measurement and evaluation system (ProMES) focuses on identifying _____ and specifying performance level required for different levels of effectiveness.
A.work-unit finances
B.work-unit processes
C.work-unit inputs
D.work-unit relationships
E.work-unit outputs
33.Which of the following is required for teams to be effective?
A.The level of task interdependence should be higher than the level of outcome interdependence.
B.The level of sharing rewards for task accomplishment should be higher than the level of cooperation.
C.Individual pay raises need to play a major role in terms of defining rewards.
D.Individual accountability of behavior should be a critical indicator of performance.
E.Teams should not be given autonomy or allowed to be flexible in how they use their time and skills.
34.Which of the following is true of teams?
A.Teams provide organizations with a limited set of skills to utilize.
B.Team members can share work when any member becomes overloaded.
C.Rewards are focused on individual pay raises rather than team bonuses.
D.By limiting a team’s autonomy, organizations can improve its efficiency.
E.The collective nature of the team removes the need for individual accountability.
35.Which of the following best explains outcome interdependence in relation to teams?
A.The level to which an individual team member has to contribute to achieve the team’s output
B.The amount of resources shared among team members to help them accomplish the team’s task
C.The extent to which an individual team member leans on the other team members to achieve his output
D.The level of input required from the team as a whole to complete its set tasks
E.The level to which the reward for task accomplishment is shared among the team members
36.Which of the following is the primary role of an efficiency expert?
A.Looking for additional resources to increase productivity
B.Implementing a system that can store excess inventories
C.Introducing new equipment that will increase output
D.Removing every bit of waste in production operations
E.Employing more people to complete a task quicker
37.Which of the following is likely to happen when a private equity group hires an efficiency expert?
A.Overburdening people by removing machines
B.Modifying production processes to support excess inventories
C.Increasing the number of employees involved in a particular task
D.Limiting procedures that streamline operations
E.Decreasing movements that create no value
38.How does lean production differ from “batch work” methods?
A.It stresses the need for using the maximum number of people for production.
B.It has fewer employees who are well-trained.
C.It has more opportunity to cut costs by laying off employees.
D.It emphasizes the use of maximum materials.
E.It employs a large number of low-skilled workers.
39.The final stage in work-flow analysis is to identify the work _____ in the development of the work unit’s product.
A.results
B.relationships
C.processes
D.inputs
E.ethics
40.Jim, an efficiency expert, proposes the “just-in-time” inventory method to Roger, the CEO of Neptune Inc. If Roger is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.?
A.He is likely to avoid made-for-order method of manufacturing.
B.He is likely to create a larger storage space for inventories.
C.He is likely to introduce processes that support lean production.
D.He is likely to manufacture mass products well ahead of demand.
E.He is likely to stock a backup of supplies for emergency.
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