Question :
31. A primary outcome of work analysis will be the : 1234389
31. A primary outcome of work analysis will be the ability to
A) identify candidates for promotion
B) determine the activities that make up a job
C) identify the key elements of the corporate culture
D) Test the organization’s compensation practices
E) Investigate and document individual employee competencies
32. Which of the following is a basic principle of work analysis?
A) The analysis should be limited to observation and a review of work samples
B) The resultant documents should include every skill a manager would like employees to demonstrate
C) The analysis needs to focus on the job, not the person doing the job
D) The analysis should focus on data that is unique and difficult to verify through the use of multiple sources
E) The analysis should focus on the person currently in the job, not the job
33. The competence to perform an observable behavior is known as _____.
A) ability
B) knowledge
C) tasks
D) skill
E) attitude
34. Effective teams and flexible, cross-functional work is increasingly important to the success of organizations. This is causing companies in the U.S. to
A) Abandon work analysis altogether and let employees direct their own work on a day-to-day basis.
B) Have dual job descriptions, one that is a valid representation of the work, and the other that is used if the company is sued.
C) Become entrenched and create job descriptions that are even more detailed and specific in terms of skills and tasks for a particular job.
D) Complete work analysis and consider aggregating the information at the unit or functional level
E) Utilize the data derived from work analysis to develop a compensation system, however, the data is not used to communicate to employees.
35. Work analysis is relevant to ADA because
A) Work analysis never refers to physical characteristic or abilities. It is simply focused on mental abilities.
B) Work analysis has been used a means to determine if physical requirements are in fact job related or tied to business necessity.
C) Job descriptions are a product of work analysis and those descriptions provide information related to compensation the comparable worth of jobs.
D) Job descriptions can be subpoenaed and used by the plaintiff to support their prima facie case by proving that physical activity is necessary to job performance.
E) The attitude of judges towards the lack of validity in work analysis has lead to an increase in the number of cases companies lose.
36. Competency models focus on:
A) a systematic process of gathering information about work.
B) defining a job in terms of its content and scope.
C) the KASOCs needed to carry out the job tasks and duties.
D) narratives of good and poor work behavior.
E) how objectives are accomplished rather than what is accomplished.
37. _____ provides an database for downloading job descriptions.
A) JCQ
B) PAQ
C) O*Net
D) DOT
E) KSA
38. Competency modeling has proven to be most useful for providing
A) valid indisputable evidence of job-relatedness in disparate impact cases
B) data to be used in the creation of performance appraisal forms
C) a means to document the physical requirements necessary for a job
D) data and support of outcomes associated with classifications of job
E) information that is useful for the creation of customer service surveys
39. Which one of the following is NOT a domain of the O*Net content model?
A) Experience Requirements
B) Occupation-Specific Requirements
C) Worker Characteristics
D) Occupation Characteristics
E) Compatibility Requirements
40. Which of the following is NOT a characteristic of critical incident?
A) Specific
B) Observable
C) Context
D) Consequences
E) Knowledge
