61. Which of the following is NOT included in the set of activities discussed in your text on how to manage the relationship with your boss?
a.Assess yourself and your needs.
b.Assess the needs of the organization as they relate to customers or the external/market environment.
c.Develop and maintain a relationship that is based on dependability and honesty.
d.Make sure you understand your boss and her context.
62. It is easier to encourage employee empowerment when the organization highly values _____ and _____ power.
a.expert; referent
b.legitimate; coercive
c.reward; coercive
d.personal; manipulative
63. Which of the following set of dimensions comprise the essence of empowerment?
a.teamwork, delegation, trust, and autonomy
b.meaning, teamwork, competence, and trust
c.delegation, trust, competence, and autonomy
d.meaning, competence, self-determination, and impact
64. With regard to empowerment, the term “meaning” refers to:
a.the fit between the work role and employees values and beliefs
b.the belief that one has the ability to do the job well
c.the belief that one’s job makes a difference within the organization
d.the degree one has control over the way one does his or her work
65. Which of the following personality characteristics is central to empowerment?
a.locus of control
b.emotional stability
c.self esteem
d.self efficacy
66. Kiva is representative of “people empowering people” by:
a.providing employees more control/choice in the performance of their jobs
b.increasing the meaning of one’s work with respect to overall organizational goals
c.allowing individuals to “choose” how they want to contribute to the organization by “self-placement”
d.blending microfinance and social networking
67. All of the following are guidelines for implementing an empowerment program except:
a.create opportunities for employees to participate in significant problem solving
b.remove tight controls
c.allow failure and offer constructive criticism
d.set modest goals
68. An employee empowerment attempt would be LEAST appropriate in a:
a.quality control lab
b.bank
c.hospital
d.prison
69. The organizational rewards sought from using all four of the empowerment dimensions discussed in your text include:
a.increased effectiveness, efficiency, and higher job satisfaction
b.lower turnover, less absenteeism, and higher job satisfaction
c.higher organizational commitment, increased effectiveness, and efficiency
d.increased effectiveness, less stress, and higher job satisfaction
70. Empowerment can be thought about as being related to which two job dimensions?
a.job content and job variety
b.job autonomy and job variety
c.job context and job variety
d.job content and job context
71. The critical factor that increases empowerment in relation to the critical job dimensions is:
a.involvement in the decision-making process
b.self-management
c.mission defining
d.motivation of accept responsibility
72. Self-management or the highest level of empowerment represents:
a.decision-making control over job content and job context
b.shared decision making over job context
c.shared decision making over job content
d.decision-making control over internal critical psychological processes as they relate to the job
73. If an employee has problem identification decision-making authority over job content and job context, the position on the employee empowerment grid is best reflected by:
a.mission definition
b.no discretion
c.task setting
d.self-management
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