Question : 81.With regard to supervision, employee satisfaction likely to be highest : 1243076

 

 

81.With regard to supervision, employee satisfaction is likely to be highest when:   

A.they share different values and personalities.

 

B.employees are micromanaged.

 

C.managers focus more on supervising than their own work.

 

D.employees take up supervision as an informal responsibility.

 

E.employees get the support needed to achieve their goal.

 

 

82._____ is the degree to which a person is surrounded by other people who are sympathetic and caring.   

A.Organization culture

 

B.Homogeneous environment

 

C.Organizational support

 

D.Social support

 

E.Organizational network

 

 

83.Which of the following is likely to happen when a high performing employee who enjoys autonomy is micromanaged by a manager?   

A.Positive employee reaction toward the supervisor micromanaging him or her

 

B.Decreased frustration of the employee who is being watched over

 

C.Increased opportunity for the employee to make independent decisions

 

D.Decreased satisfaction in the employee toward her job and performance

 

E.Increased performance of the manager who is spending time micromanaging

 

 

84.Most attempts to measure job satisfaction rely on _____.   

A.observations of employees

 

B.reports by co-workers

 

C.workers’ self-reports

 

D.behavioral measures

 

E.workers’ performance reports

 

 

85.The Pay Satisfaction Questionnaire (PSQ) focuses on _____.   

A.the work itself

 

B.co-workers

 

C.promotions

 

D.supervision

 

E.benefits

 

 

86.Which of the following facets is measured by both the Job Descriptive Index (JDI) and the Pay Satisfaction Questionnaire (PSQ)?   

A.Job satisfaction

 

B.Supervision

 

C.Tasks involved in a job

 

D.Job description

 

E.Pay

 

 

87.Where the main concern is _____, the key in measuring satisfaction is making sure that the scores on whatever measures taken truly relate to turnover among valued people.   

A.training

 

B.retention

 

C.selection

 

D.productivity

 

E.quality

 

 

88.Beta Inc., a publishing firm, implements pay-for-performance raises. This is likely to lead to:   

A.satisfaction among low performers.

 

B.high involuntary turnover.

 

C.dissatisfaction among high performers.

 

D.operational problems due to high performers leaving.

 

E.low performers being motivated to perform better.

 

 

89.Employee survey research allows the company to monitor trends over time and thus prevent problems, before they happen, in the area of _____.   

A.dissatisfaction among low performers

 

B.voluntary turnover

 

C.involuntary turnover

 

D.low productivity

 

E.low quality

 

 

90._____ interviews with departing workers can be a valuable tool for uncovering systematic concerns that are driving retention problems.   

A.Technical

 

B.Retaining

 

C.Exit

 

D.Mock

 

E.Screening

 

 

 

 

91.Which of the following is true of employees terminating employment based on voluntary turnover?   

A.They include those who work too many hours as well as those who do not get enough work hours.

 

B.They include only those working on an hourly-wage basis and not the salaried ones.

 

C.Those who work on an hourly basis usually tend to leave due to working too many hours.

 

D.Those employees who are salaried usually tend to leave due to lack of enough work hours.

 

E.They exclude those that do not get enough work.