Question : 68.The capacity of a communication medium to transmit information referred : 1243954

68.The capacity of a communication medium to transmit information is referred to as: 

A.media richness.

B.information overload.

C.channel frequency.

D.channel diversity.

E.communication frequency.

69.Several employees in a newly formed group must work together to develop a new product. No one in this group has worked with anyone else in this group before and the development of this product has not been attempted previously. According to the media richness model, which of the following communication channels is most appropriate in this situation? 

A.Written documents

B.E-mail

C.Face-to-face meetings

D.Bulletin boards

E.Financial statements

70.Which of the following communication channels has the highest media richness? 

A.Newsletter

B.E-mail

C.Telephone call

D.Video conference

E.Instant messaging

71.Which of the following communication channels has the lowest media richness? 

A.Newsletter

B.E-mail

C.Telephone call

D.Video conference

E.Instant messaging

72.Safety representatives in each of the six plants of a manufacturing company need to communicate to each other every week the number and type of health and safety incidents in their plant. Each representative has a safety reporting document where he or she notes the type and number of infractions during the previous week. These incidents are well known to other representatives, so there are rarely any surprises. This weekly communication calls for: 

A.an active corporate grapevine.

B.high emotional contagion in communication.

C.the use of nonverbal communication.

D.increased number of face-to-face meetings.

E.lean media.

73.Employees can expand the data-carrying capacity of lean media channel if they: 

A.avoid emotional contagion.

B.are highly proficient with that communication channel.

C.are unfamiliar with the receiver of the information.

D.avoid using jargon and short-hand symbols in the communication.

E.are new to using that communication medium.

74.Which of the following communication channels is most effective when the sender wants to persuade the receiver? 

A.A formal memorandum sent to the receiver

B.An informal speech to a large audience

C.A personalized letter to the receiver

D.A personal face-to-face meeting with the receiver

E.An informal memorandum issued to the receiver

75.Which of the following is an advantage associated with using written communication channels in persuading people? 

A.It can make better use of the social perceptions of individuals.

B.It can be used as a medium for richer communication.

C.It is better in presenting technical details.

D.It can be used to obtain high-quality immediate feedback.

E.It sends emotional and logical messages to receivers.

76.Language differences can produce communication noise even when people speak the same language. This occurs because of the: 

A.skill differences among people.

B.lack of necessary aptitudes.

C.richness of the communication channel.

D.reduced channel bandwidth.

E.cultural differences among people.

77.When a sender and receiver, belonging to the same group, want to transmit technical information more efficiently, they should use: 

A.jargon that they both understand.

B.information filtering.

C.mediators in communication.

D.nonverbal communication.

E.formal written communication.