Question : 1) Which of the following a characteristic exclusive to training? : 1346269

1) Which of the following is a characteristic exclusive to training?

A) Focuses on correcting current skill deficiencies

B) Addresses the skill needs of work groups

C) Prepares workers for future positions

D) Implemented in classroom settings

2) A goal of development is to:

A) develop key skills.

B) improve performance on the current job.

C) prepare employees for future work.

D) address knowledge deficiencies.

3) Tortes and Cakes Corporation (TCC) is redesigning its work processes and wants to tap into the new work technology. Most of the computer programs the firm needs are quite complex, but TCC wants to computerize the entire business within 18 months. Which of the following would be most appropriate for TCC?

A) Diversity development

B) Team training

C) Development

D) Training

4) Unlike training, development:

A) is narrow in scope.

B) focuses on the current job.

C) has a long-term time frame.

D) attempts to improve worker performance.

5) Unlike training, development:

A) seeks to enrich workers.

B) is organizationally focused.

C) is narrow in scope.

D) addresses current needs.

6) Which of the following best explains why training has negative connotations to many workers?

A) Training involves working with teams.

B) Employees interpret training as a criticism of their abilities.

C) Employees believe the training process is redundant and time-consuming.

D) Employers that require training typically have poor compensation and benefits.

7) Which of the following is the most important question that must be answered prior to establishing a training program?

A) Are the training facilities adequate?

B) Can the firm provide global training?

C) Will training participants be motivated?

D) Are the training goals clear and realistic?

8) Carson, a line manager at an office supply store, is receiving numerous complaints about the cash register operators’ inefficiency and poor customer service. He wants to institute a customer service training program for all retail workers as well as retraining on cash register operation for register workers. He doesn’t realize, though, that the reason for the decrease in register worker performance is that, while all other workers in the company received a bonus last pay day, these workers didn’t. Which of the following is most likely true?

A) Training is a good investment and will motivate the workers.

B) Training will not solve employee morale problems.

C) Training goals are neither clear nor realistic enough.

D) Training should focus on cross-functional skills.

9) In order to be successful, the goals of a training program should most likely be:

A) subjective and motivational.

B) profitable and challenging.

C) clear and realistic.

D) flexible and broad.

10) Based on studies mentioned in the text, which of the following is true?

A) Firms that invest in employee training are typically profitable.

B) Classroom training for employees benefits small but not large businesses.

C) Employee training investments have a negative effect on corproate profitability.

D) Correlations cannot be found between corporate profitability and employee training.