21. The Thematic Apperception Test (TAT) is used to measure:
a. a person’s tendency to not use perception. b. the achievement motive of an individual.
c. the equity perceptions of an individual. d. cognitive themes of an individual.
22. Management Sciences for Health CEO Jonathan Quick displayed a high need for socialized versus personalized power. He would probably:
a. be an effective leader and have concern for others. b. be disruptive because of his high need for power.
c. also score high on individual power.
d. be more effective if he scored higher on personalized versus socialized power.
23. According to Herzberg, a major difference between motivator and hygiene factors includes:
a. motivation factors are controlled by supervisors and hygiene factors are contained within the job.
b. motivation factors are important to a certain level but unimportant beyond that threshold whereas hygiene factors are essential for enhancing employee motivation.
c. motivation factors concern negative aspects of the job environment and hygiene factors deal with personal appearance.
d. motivation factors relate to job satisfaction and hygiene factors relate to job dissatisfaction.
24. After working as a sales associate in an appliance store for six months, you begin to become dissatisfied with various rules and regulations at the workplace, or:
a. motivator factors.
b. Theory Y assumptions. c. hygiene factors.
d. relatedness concerns.
25. Which of the following has been identified as both a hygiene and motivational factor in research done on Herzberg’s two-factor theory?
a. Achievement
b. Coworker relations c. Advancement
d. Pay
26. Which of the following is considered a motivating factor in Herzberg’s two-factor theory?
a. Recognition
b. Fringe benefits c. Supervision
d. Working conditions
27. Which of the following would be considered a valid conclusion regarding Herzberg’s two-factor theory?
a. The presence of motivation factors is not necessarily essential to enhancing employee motivation to excel at work.
b. Hygiene factors are of critical value to enhancing motivation. c. The model has adequately addressed individual differences.
d. Hygiene factors are important to a certain level but unimportant beyond that threshold.
28. Which of the following would NOT be considered a valid criticism of Herzberg’s two-factor theory?
a. Data have not been provided that support a clear separation of hygiene and motivator factors. b. There is an absence of individual differences in the theory.
c. Hygiene factors are more important in determining satisfaction or dissatisfaction on the job.
d. Most of the supporting data for the model has come from Herzberg’s students using the critical incident technique.
29. The sets of needs related to the animalistic avoidance of pain and human desire for psychological growth form the basis for:
a. Theory X & Theory Y.
b. Maslow’s hierarchy of needs. c. McClelland’s need theory.
d. Herzberg’s two-factor theory.
30. According to Herzberg, which of the following factors are related to job dissatisfaction?
a. Motivation factors b. Hygiene factors
c. Lower-order needs
d. The absence of motivation factors
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