CHAPTER TEST QUESTIONS
Objective Questions
For each question, choose the best answer.
1.Before the service delivery phase of case management begins, it is important to revisit the assessment phase in order to:
I.review the relevant facts regarding the problems.
II.measure characteristics that pertain to behavior.
III.establish an information and referral system.
IV.examine all of the information that is available.
A.II, III and IV
B.I, II and III
C.II and III
D.I and IV
2.When developing a plan for services, the first task of the case manager is to:
A.identify who will be responsible for payment.
B.provide feedback to service delivery agencies.
C.synthesize all of the available data related to the client.
D.decide how additional information will be obtained.
3.A statement that describes a state, a condition or an intent is a(n):
A.objective.
B.assessment
C.goal.
D.target.
4.Having written goals:
I.helps the case manager and client focus on what they are trying to accomplish.
II.is a critical step in plan development because service provision is tied to outcomes.
III.highlights the shared responsibility of the case manager and the client for the case.
A.II and III
B.I, II and III
C.I and II
D.I and III
5.Service objectives should:
I.specify a single key result to be accomplished.
II.be consistent with the available or anticipated resources.
III.use test profiles as graphic representations of results.
IV.measure the client’s potential for learning new skills.
A.II, III and IV
B.I and III
C.I, III and IV
D.I and II
6.After goals and objectives have been written and agreed upon, the case manager should:
A.synthesize available data.
B.provide feedback to agencies.
C.locate available services.
D.measure behavioral characteristics.
7.In setting up an information and referral system, the first task of the case manager is:
A.to identify all agencies and available services.
B.to discover a single agency that can meet the client’s needs.
C.to observe the client’s thoughts, feelings, and behaviors.
D.to document case notes and reports of other professionals.
8.An effective information and referral system might include which of the following components?
A.A social service directory, feedback log, and information gathered from staff training
B.The Mental Measurements Yearbook, Tests in Print, and catalogs from test publishers
C.The client’s demographic information, notes from the initial interview, and contact information
D.The results from psychological tests, case notes from other professionals, and client’s goals
9.After service plans have been developed, the two primary methods of collecting additional data are:
A.interviewing and referrals.
B.referrals and testing.
C.interviewing and testing.
D.observation and documentation.
10.An interaction between the case manager and the client that consists of specific questions asked in a designated order is a(n):
A.structured clinical interview.
B.assessment interview.
C.mental status exam.
D.case history interview.
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