Question : 51.Which of the following should be the first step to : 1243086

 

 

51.Which of the following should be the first step to take as a progressive discipline measure?   

A.Temporary suspension

 

B.Unofficial verbal warning

 

C.Last chance notification

 

D.Threat of suspension

 

E.Termination

 

 

52.In a typical progressive discipline program, which of the following should be the step taken before terminating an employee?   

A.Unofficial verbal warning

 

B.Official written warning

 

C.Last chance notification

 

D.Threat of suspension

 

E.Right to go to arbitration

 

 

53.Which of the following steps in progressive discipline involves the right to go to arbitration?   

A.Unofficial verbal warning

 

B.Official written warning

 

C.Temporary suspension

 

D.Threat of suspension

 

E.Termination

 

 

54.Which of the following is the first stage in an alternative dispute resolution?   

A.Arbitration

 

B.Open-door policy

 

C.Peer review

 

D.Mediation

 

E.Legal support

 

 

55.In an alternative dispute resolution method, the stage during which the two people involved in the conflict attempt to arrive at a settlement without any third parties involved is known as _____.   

A.peer review

 

B.arbitration

 

C.open-door policy

 

D.mediation

 

E.legal support

 

 

56.During the _____ stage of alternative dispute resolution, a panel composed of representatives from the organization that are at the same level of those people in the dispute hears the case and attempts to help the parties arrive at a settlement.   

A.peer review

 

B.arbitration

 

C.open-door policy

 

D.mediation

 

E.legal support

 

 

57.Which of the following happens in the mediation stage of an alternative dispute resolution?   

A.The two people in conflict attempt to arrive at a settlement together.

 

B.A panel composed of representatives from the same level hears the case.

 

C.A neutral third party hears the case via a nonbinding process.

 

D.A professional arbitrator hears the case and resolves it unilaterally.

 

E.The judiciary system steps in to resolve the dispute based on the suit filed.

 

 

58.Organizational programs that attempt to ameliorate problems encountered by workers who are drug dependent, alcoholic, or psychologically troubled are referred to as _____ programs.   

A.employee assistance

 

B.alternative dispute resolution

 

C.health benefits

 

D.health insurance

 

E.aided workers’

 

 

59.What type of counseling helps displaced employees manage the transition from one job to another?   

A.Outplacement

 

B.Transition

 

C.Relocation

 

D.Displacement

 

E.Transfer

 

 

60.Which of the following statements is accurate about voluntary turnover?   

A.It is initiated by the employer.

 

B.It involves employees an organization would like to discharge.

 

C.It typically involves legal aspects that have repercussions for the organization.

 

D.It gives the employee no choice in deciding his or her stay in the organization.

 

E.It can lead to the loss of highly valued employees to competitors.