95.Which of the following statements portrays the essence of appreciative coaching?
A.Managers should provide frequent corrective feedback to employees.
B.Organizations should concentrate on maintaining a participative management style.
C.Employees should openly discuss their problems with their managers.
D.An organization should strike a balance between punishments and rewards.
E.Managers should concentrate on the strengths of employees rather than their weaknesses.
96.Which of the following theories suggests that employee motivation is influenced by what other people contribute to and receive from the organization?
A.Expectancy theory
B.Equity theory
C.Needs-based theory
D.Need theory
E.Goal setting theory
97.The distributive justice rule employs the concept of:
A.motivation.
B.individual needs.
C.equity.
D.goal setting.
E.performance feedback.
98.Outcome/Input ratio and comparison other are elements of:
A.innate drives theory.
B.Maslow’s needs hierarchy.
C.equity theory.
D.expectancy theory.
E.goal setting theory.
99.Employees who receive a fixed amount of pay each week and who feel underrewarded are most likely to:
A.reduce their work effort.
B.increase their work effort.
C.changetheir comparison other.
D.encourage the comparison other to increase his or her work effort.
E.use a different measure other than comparison other.
100.According to equity theory:
A.all employees of an organization have the same needs over their working lives.
B.money should never be used to motivate employees.
C.employees must set their own goals and performance standards.
D.the selection of comparison other varies from one person to the next.
E.improving job security and working conditions will improve job satisfaction and, consequently, employee motivation.
101.Which of the following statements is true about the equity situation?
A.People avoid having a comparison other.
B.People tend to be tolerant of situations where they are under-rewarded.
C.People have a low E-to-P expectancy.
D.People feel more comfortable in situations where they receive proportionately more than others.
E.People believe that their outcome/input ratio is similar to the outcome/input ratio of the comparison other.
102.With respect to procedural justice, the “value-expressive” function that “voice” provides refers to the:
A.feeling employees get when they feel valued at work.
B.way employees feel after voicing their opinions.
C.cathartic benefits of shouting at each other.
D.sense of pride employees derive when they are eloquent during presentations.
E.the stand-off situation that arises as a consequence of the collective voice of the employees.
103.When people experience procedural injustice, they tend to:
A.focus on organizational citizenship acts.
B.engage in counterproductive work behaviors.
C.be more likely to comply with higher authorities in the future.
D.change the selection process of comparison others.
E.engage in comparative injustice towards others.
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