11. As a supervisor of a group of employees, all of whom have an internal locus of control, you should:
a. closely supervise them.
b. provide explicit and frequent job instructions.
c. expect to frequently discipline group members for slowness and lack of initiative. d. allow them considerable leeway in determining how to perform their work.
12. Which of the following statements regarding internals and externals is FALSE?
a. Internals and externals have similar positive reactions to being promoted.
b. Internals appreciate more structured work settings and externals don’t react well to close supervision. c. Internals remain happy long after the promotion, whereas externals’ joy over promotion is short-lived. d. Externals may be more reluctant than internals to participate in decision making.
13. Generalized self-efficacy is the general:
a. feeling of one’s self-worth.
b. extent to which people base their behavior on cues from other people and situations. c. belief about one’s own abilities to perform effectively in a wide variety of situations. d. belief about situational control over what happens to them.
14. Which of the following is one of the most important determinants of high self-efficacy?
a. An internal locus of control b. High self-esteem
c. Previous success
d. The tendency to be a low self-monitor
15. Denise and Teresa are two students in a course on organizational behavior. Denise outperforms Teresa on the first exam in OB, and Teresa convinces herself that Denise is not really a good person to compare herself to because Denise is a psychology major and Teresa is majoring in accounting. Which of the following is the best explanation for Teresa’s reaction?
a. Teresa’s high self-esteem is protecting her from this unfavorable comparison. b. Teresa is a low self-monitor.
c. Teresa has an external locus of control.
d. Teresa probably has an inflated generalized belief of her capabilities.
16. Which of the following is NOT a component of CSE?
a. General mental ability b. Locus of control
c. Generalized self-efficacy d. Self-esteem
17. As a manager who understands the implications of self-esteem on work behavior, you should:
a. clearly measure the results of employee tasks. b. provide continual positive feedback.
c. clearly tie rewards to performance.
d. give them appropriate challenges and opportunities for success.
18. Positive affectivity is likely to be displayed by:
a. persons with low self-efficacy. b. low self-monitors.
c. persons with high anxiety.
d. internals, or those with an internal locus of control.
19. Managers who want to promote positive affectivity should:
a. allow participative decision making.
b. hire those with an external orientation. c. reduce the anxiety in jobs.
d. prohibit employees from taking leaves.
20. The extent to which people base their behavior on cues from other people and situations refers to:
a. locus of control. b. self-esteem.
c. self-efficacy.
d. self-monitoring.
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