11. Maslow’s hierarchy of needs model begins with needs and ends with needs. a. security; social
b. achievement; security c. esteem; affiliation
d. physiological; self-actualization
12. Assume you own and operate a small printing and specialty advertising business that employs 25 persons. With increased health care costs and related insurance premiums you are contemplating the cancellation of health and hospitalization insurance for your employees. Your decision may cause your employees to become greatly concerned about:
a. self-esteem needs. b. affiliation needs.
c. safety and security needs. d. self-actualization needs.
13. Alderfer’s growth need category corresponds to Maslow’s:
a. interpersonal love needs. b. safety and security needs. c. social needs.
d. self-esteem and self-actualization needs.
14. Maslow’s hierarchy of needs model helps to explain that employees are always motivated to satisfy one or more needs but that:
a. a satisfied need is no longer a motivator and employees progress to the next higher order of needs.
b. high-order needs are rarely met even in a minimal fashion and play a negligible role in motivating employees. c. lower-order needs are never met and play a minimal role in motivating employees.
d. progression to a higher order of needs does not occur.
15. Assume you have accepted a job offer and will shortly begin working in your first professional position. The firm has provided a very competitive salary and benefit package. Your attention is now directed to learning and advancement opportunities. According to Alderfer and McGregor, these are:
a. relatedness and Theory X concerns. b. existence and Theory Y concerns.
c. growth and Theory Y concerns.
d. neither Theory X nor Y concerns.
16. McGregor believed that Theory X assumptions were appropriate for:
a. individuals located at the top of the organization.
b. employees located at the lower level of the organization. c. individuals motivated by lower order needs.
d. individuals motivated by higher order needs.
17. Maslow’s progression hypothesis states that:
a. as one level of need is satisfied, an individual considers the next higher level of need as a source of motivation.
b. it is important to focus more on the physical and economic needs of individuals than on their psychological and interpersonal needs.
c. individuals will move up the hierarchy of needs as well as down the hierarchy. d. higher order needs are more important than lower order needs.
18. Persons who have a strong desire to influence others are high in the:
a. need for achievement. b. need for affiliation.
c. need for safety. d. need for power.
19. All of the following are need for achievement concerns except:
a. challenging goals. b. task difficulty.
c. improvement.
d. supervisory control.
20. According to McClelland’s research, successful managers tend to have a high need for:
a. personalized power. b. achievement.
c. affiliation. d. security.
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