Question : 71) Which of the following most likely true about appealing : 1346370

 

 

71) Which of the following is most likely true about appealing a disciplinary decision?

A) Supervisors should prevent employees from appealing discipline in order to protect themselves from wrongful discharge charges.

B) Managers should not inform employees of their rights to appeal, but simply allow employees to search them out if the need arises.

C) Employees should have to go through a complex appeal process in order to cull out weak appeals.

D) Open-door policies and employee relations representatives facilitate quick resolutions.

 

72) The standard for measuring the appropriateness of discharges that involve statutory rights is called:

A) the just-cause standard of discipline.

B) due process in wrongful discharge.

C) employment-at-will.

D) progressive discipline.

73) Which of the following should be avoided when administering discipline?

A) Showing too much self-control when talking to the employee

B) Addressing the problem directly rather than indirectly

C) Letting employees rationalize their problem behavior

D) Using two-way communication

 

74) The most appropriate way to handle an employee with an attendance problem would be to:

A) apply company policy uniformly without exception.

B) consider special circumstances when appropriate.

C) tighten the attendance requirement in the disciplinary process.

D) involve the next higher level of management at the company.

 

75) All of the following are common side effects of poor attendance EXCEPT:

A) decreased productivity.

B) poor employee morale.

C) higher compensation.

D) ineffective team work.

 

76) Which of the following is LEAST likely to improve attendance when job avoidance or family demands are the problem?

A) Redesigning jobs

B) Suspending employees

C) Restructuring the organization

D) Offering flexible work schedules

77) Poor performance is a common problem for managers. In most cases, ________ can be used to help the employee improve performance before more drastic means are necessary.

A) performance appraisals

B) employee relations representatives

C) progressive discipline

D) probation

 

78) The primary purpose of a probationary employment period is to:

A) clarify performance expectations.

B) comply with EEOC guidelines.

C) identify incompetent employees.

D) provide training to new hires.

 

79) For which of the following reasons can employees refuse to obey superiors and be protected from losing their jobs?

A) Provoking verbal assaults

B) Exhibiting alcohol-related misconduct

C) Showing reasonable cause of safety concerns

D) Being asked to do something that is legal but unethical

 

80) Which of the following is LEAST likely an example of workplace bullying?

A) Anita criticizes an employee’s personal life.

B) Ben targets an employee with harmful rumors.

C) Cameron uses profanity when talking to an employee.

D) Darrel subjects an employee to unwanted terms of endearment.

 

 

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